Dunkin'

3.6
152 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lexington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2213 Versailles Rd, Lexington, KY
40504, United States

Hours

Reviews

3.6
152 reviews
5 stars
83
4 stars
12
3 stars
13
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are reported as rude and unprofessional.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and incorrect orders.

Cleanliness

Some reviews mention cleanliness and a pleasant atmosphere, while others report unsanitary conditions and poor maintenance.

Management Issues

Several reviews highlight problems with management, including lack of training for staff and poor handling of customer complaints.
  • JH
    James Eric Hodge
    Dec 7, 2025
    1.0
    I was cursed at , very unprofessional lady’s there unless you want to deal with there attitudes
  • SS
    SSB635
    Nov 17, 2025
    3.0
    I went this morning and ordered a medium decaf as part of my order but received an original coffee which I can not drink due to caffeine sensitivity. I have been trying to call the store but only get a fast busy sign. Service seemed very indifferent. Not rude but not very friendly. Sandwich was the perfect temperature and tasted okay. Nothing to write home about but I could take a few bites..
  • DE
    Demie Early
    Nov 6, 2025
    1.0
    Extremely rude and pushy. My order wasn’t right. I just had asked for oatmilk instead of dairy milk and once I drove off and took a sip I realized it was wrong. Very disappointing.
  • BM
    Ben Marsh
    Oct 24, 2025
    1.0
    I ordered a chocolate glazed doughnut and the girl behind the counter dropped it into the bag without so much as a wrapper. Sorriest service ever.
  • NP
    N. Morton (PorkChopExpress)
    Oct 5, 2025
    1.0
    They need to shut this location down ASAP, been to this location five times and never had fresh donuts. Good thing they service coffee or no one would come to this store. I just want a fresh donut one time please. Until next time. N. Morton

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lexington, KY?

Dunkin' in Lexington, KY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.