Dunkin'

Reviews

• MB

  Mason B

  Mar 5, 2026
  2.0
  This review is based on many visits to this location over the past year or two. Between my husband & I, we stop here 1–3 times a week because it’s close to our house and on the way to work. Unfortunately, the experience has been consistently frustrating. We always order ahead through the Dunkin app, and our order is very simple: two orders of omelet bites & two donuts. Yet, more often than not, we’re handed only half of it—usually one order of bites instead of two, and occasionally missing a donut as well. I would say this happens 8 times out of 10. When we point out the missing items, we’re typically asked to pull around and park so they can bring out the rest. That would be understandable once in a while, but it happens so frequently that it defeats the purpose of ordering ahead in the first place. At this point, we’ve come to expect that something will be missing every time we visit, which is disappointing considering how often we stop here. We keep hoping the consistency will improve, but so far it hasn’t. I ranked the food low on this review because it is almost always either undercooked, squished, or stale. Ordering ahead should make things easier for both the customer and the staff, but here? It usually just means making two stops at the drive-thru window and taking twice the amount of time. And never with an apology or acknowledgement.
• JH

  James Eric Hodge

  Dec 7, 2025
  1.0
  I was cursed at , very unprofessional lady’s there unless you want to deal with there attitudes
• SS

  SSB635

  Nov 17, 2025
  3.0
  I went this morning and ordered a medium decaf as part of my order but received an original coffee which I can not drink due to caffeine sensitivity. I have been trying to call the store but only get a fast busy sign. Service seemed very indifferent. Not rude but not very friendly. Sandwich was the perfect temperature and tasted okay. Nothing to write home about but I could take a few bites..
• DE

  Demie Early

  Nov 6, 2025
  1.0
  Extremely rude and pushy. My order wasn’t right. I just had asked for oatmilk instead of dairy milk and once I drove off and took a sip I realized it was wrong. Very disappointing.
• BM

  Ben Marsh

  Oct 24, 2025
  1.0
  I ordered a chocolate glazed doughnut and the girl behind the counter dropped it into the bag without so much as a wrapper. Sorriest service ever.