Dunkin'

3.7
600 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lexington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
316 E New Circle Rd, Lexington, KY
40505, United States

Hours

Reviews

3.7
600 reviews
5 stars
299
4 stars
86
3 stars
53
2 stars
44
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their positive interactions and helpfulness.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the donuts and breakfast items, while others reported stale or poorly made food.

Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting it was clean while others mentioned dirty tables and restrooms.

Speed of Service

Several customers commented on slow service during busy times, although some also noted quick service during less busy periods.
  • SF
    Sarah Follensbee
    Nov 8, 2025
    1.0
    A seemingly attractive blonde older lady waited on us at the drive thru.As soon as I said yes to the receipt that she offered She practically snarled at us. Had us pull up to wait for our tiny order. That wasn't a problem. I was literally hesitant of not drinking the latte because she was so rude to us. She brought it the latte and not the doughnut order and acted as if we were a problem when we asked for the rest of our order. She put off mega vibes that we were a bother to her. So we won't be back to that location. The younger blonde was super nice and it's too bad that she has to work around someone so hateful. The doughnut was okay kinda dry. It was the one with cream inside. The older lady didn't have any good customer service skills what so ever. Made us feel uncomfortable and not welcomed. The latte was the pumpkin spice and not hot but not cold.
  • PB
    Paul Blankenship
    Oct 22, 2025
    5.0
    I am in this store 7 days week to get coffee for my wife and myself. The staff is always friendly and make my coffee as ordered. Usually having it ready as soon as they see me pull up. The only thing I miss about this location is the store manager that used to be there (Johnny) made the place seem like his and his crew always seemed happy to work with him. I keep hoping that I come in one day and he is back running this store. General Manager that I consider a friend is an unbelievable worker and does a lot more than he gets credit for.
  • DH
    daniel hayes
    Sep 11, 2025
    4.0
    Typical dunking they do have new refreshers that you can choose to m8x and match flavor
  • WG
    Wilson Gardner
    Sep 5, 2025
    1.0
    I gave this store so many opportunities to do right and they never do. Every single time I order from here basically nothing is right. They give me a coffee that's just steamed milk, they don't have any of the items that I've ordered and they substitute them with stuff that I don't want, etc. Best Dunkin in town is the one on Richmond Road.
  • JL
    Jay Lizzobeth
    Aug 31, 2025
    2.0
    Forgot most of my items , Drink was made incorrectly, they forgot my donuts holes, My buttery croissant , only thing in the bag was my hash browns , I had an appointment so couldn't turn around since I already was almost to my destination ,If you have a busy day , Don't go to this DD. They won't get your order right or forget to do their jobs.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 316 E New Circle Rd, Lexington, KY?

Dunkin' at 316 E New Circle Rd in Lexington, KY is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.

What special holiday drinks are available at this Dunkin' location?

During the holiday season, you can try Dunkin's new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.