Dunkin'

3.7
603 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lexington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
316 E New Circle Rd, Lexington, KY
40505, United States

Hours

Reviews

3.7
603 reviews
5 stars
301
4 stars
86
3 stars
53
2 stars
44
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and accommodating service, others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

There are complaints about stale or poorly made donuts and inconsistent coffee quality, with some customers expressing disappointment in the freshness of food items.

Cleanliness

The cleanliness of the store and restrooms has been noted as a concern by several customers.

Overall Experience

While some customers enjoy their visits and the coffee, others express frustration with service and product quality, leading to a mixed overall impression.
  • BK
    Brandon Keck
    Jan 4, 2026
    1.0
    Drive thru order took way too long and then wasn't even correct. No napkins in bag and received hot latte with french vanilla instead of iced vanilla bean coffee. I didn't have time to send back the wrong drink by the time it was finally handed to me. No urgency and no attention to detail by people working this store.
  • AW
    Alethea Watts
    Nov 26, 2025
    5.0
    Great place for my large hot Carmel Latta
  • SF
    Sarah Follensbee
    Nov 8, 2025
    1.0
    A seemingly attractive blonde older lady waited on us at the drive thru.As soon as I said yes to the receipt that she offered She practically snarled at us. Had us pull up to wait for our tiny order. That wasn't a problem. I was literally hesitant of not drinking the latte because she was so rude to us. She brought it the latte and not the doughnut order and acted as if we were a problem when we asked for the rest of our order. She put off mega vibes that we were a bother to her. So we won't be back to that location. The younger blonde was super nice and it's too bad that she has to work around someone so hateful. The doughnut was okay kinda dry. It was the one with cream inside. The older lady didn't have any good customer service skills what so ever. Made us feel uncomfortable and not welcomed. The latte was the pumpkin spice and not hot but not cold.
  • PB
    Paul Blankenship
    Oct 22, 2025
    5.0
    I am in this store 7 days week to get coffee for my wife and myself. The staff is always friendly and make my coffee as ordered. Usually having it ready as soon as they see me pull up. The only thing I miss about this location is the store manager that used to be there (Johnny) made the place seem like his and his crew always seemed happy to work with him. I keep hoping that I come in one day and he is back running this store. General Manager that I consider a friend is an unbelievable worker and does a lot more than he gets credit for.
  • DH
    daniel hayes
    Sep 11, 2025
    4.0
    Typical dunking they do have new refreshers that you can choose to m8x and match flavor

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 316 E New Circle Rd, Lexington, KY?

Dunkin' at 316 E New Circle Rd in Lexington, KY is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.

What special holiday drinks are available at this Dunkin' location?

During the holiday season, you can try Dunkin's new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.