Dunkin'

3.8
856 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lexington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1306 South Broadway, Lexington, KY
40504, United States

Hours

Reviews

3.8
856 reviews
5 stars
420
4 stars
161
3 stars
81
2 stars
46
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or burnt items, incorrect orders, and stale products.

Staff Friendliness

Some customers praised the friendliness of certain staff members, noting positive interactions despite overall service issues.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty interiors and improper food handling.

Inconsistency

The quality of drinks and food was described as inconsistent, with some customers receiving satisfactory items while others faced significant issues.
  • JR
    Joshua Rahmes
    Dec 31, 2025
    1.0
    Abysmal service, waited more than 15 minutes for service
  • AS
    Armaghan Soomro
    Dec 26, 2025
    1.0
    Terrible service, waited 20 mins just to get my order
  • DH
    Daundre Harris
    Dec 24, 2025
    1.0
    Jeremiah was the cook, and the experience was very disappointing. His attitude was poor and he was not pleasant at all. I understand it was Christmas Eve, but that doesn’t excuse the lack of professionalism. He also messed up our order because he was unfamiliar with the “Chipotle Hash Brown Wake-Up Wraps,” which made the situation even more frustrating. The only good experience was the other nice gentleman that took our order working the drive through sorry I didn’t catch his name but he was beyond great !!
  • RH
    Ryleigh Holbrook
    Dec 20, 2025
    1.0
    Keep going here and hoping my order will come out tasting decently. Spoiler alert it never does and I’ve been giving this Dunkin a chance for months now. Coffee is always burnt and watered down, the matcha is never mixed and not green? The munchkins I just got were the worst insult. There’s no way they didn’t just throw some in from the day before. They all were small, crunchy, and honestly inedible. There were a few that truly looked like they had already been bitten in to. Also I went early in the morning so not sure how I’d already be getting bottom of the barrel munchkins. If you’re in Lexington, literally go any where else for coffee or any other dunkin location.
  • RJ
    Robert Jenkins
    Dec 2, 2025
    1.0
    I ordered the Dunkin midnight dark roast coffee online for S Broadway pickup. Just coffee... plain. I picked it up and drove away, waiting for it to cool. When I took that first sip, I tasted the nastiest excuse for coffee ever. It didn't taste like coffee but more like... well... what you'd expect dirty mop water to taste like. I removed the lid and took a video. It was more of a caramel brown color, very diluted. I suppose it was just heavily watered down. It didn't have creamer... it was just brown water. I called the restaurant to let them know, but they wanted me to drive back across town to get another. It was tempting just to show them the swill and ask why they ever put a lid on it after they saw it, but I didn't. I took a video of it though that I'll try to attach, or I'll send it to Dunkn if there's no response. Bottom line: just go somewhere else... even a different location. This location is filthy... the drive-thru is awful, and pray. The interior needs a thorough cleansing as well. Oh... the coffee rolls here taste like a flat glazed donut. Go to the Dunkn on Richmond Rd for those... they're made separately from other local Dunkins. Go figure. But they're good.

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' at 1306 South Broadway in Lexington, KY?

Dunkin' is open daily from 5:00 AM to 9:00 PM at 1306 South Broadway in Lexington, KY.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.