Dunkin'

Reviews

• YP

  Yisel Pío

  1 day ago
  1.0
  Two experiences at this restaurant: First, I placed an online order, but when I went to pick it up, they told me they were out of donuts. So why did they take the order? Mind you, there were 45 minutes left before closing time. Today, I placed another online order, but when I went to pick it up, they told me they were out of Old Fashioned donuts and to exchange it for something else. So why do they let people order? Why don't they remove items from the website that they're out of stock?
• KF

  Kelsey Forren

  5 days ago
  2.0
  Let me start by saying I ordered breakfast for coworkers from Louisville based Dunkin all the time and even text Scott, the manager of most of them, personally. So this was my chance to try it in Lexington. Placed an order the night before for a 9:45am pickup. It was 8 sandwiches and 8 hash browns. I show up and they say they’re going to “need a bit” to make it insinuating they hadn’t even started then elaborate with their hash brown cook time and fryer capacity. I’m not usually this person, but I’m incredibly frustrated that I’ll be late to work because of this when they’ve had over 3 hours since opening to prepare for this. Shame because I was hoping to have a new breakfast option for my work crew but it won’t be here.
• JM

  Jessica Morris

  Nov 12, 2025
  5.0
  Last week was my daughter's birthday, and she insisted on sharing Dunkin' Donuts with her classmates instead of cupcakes. Who can argue with a soon to be 6 year old? I placed a DoorDash order for delivery that morning, but when the dasher arrived, one of the two dozen was missing. I called the store and spoke with Destiny, who was super understanding despite the busy morning rush. I told her I'll swing by to pick them up after school drop off, and she suggested some leftover boo buckets for the class. I passed this on to my daughter’s teacher, and she was thrilled to accept them for next year's kids! Thanks to Destiny's thoughtful gesture, my daughter's birthday was a hit, and next year's kids will benefit too. ❤️ Kudos to you, Destiny!
• EM

  elizabeth merriman

  Oct 24, 2025
  5.0
  Always timely drive through, great coffee
• KS

  Kelly Donna Smith

  Oct 20, 2025
  5.0
  I ❤️ caramel iced coffee from dunkin!Starbucks aint got nothing on dunkin!

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