Donatos Pizza

4.2
357 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
265 West New Circle Rd, Lexington, KY
40505, United States

Hours

Reviews

4.2
357 reviews
5 stars
223
4 stars
60
3 stars
28
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff, particularly Jordan and Melissa, for their outstanding service and friendliness.

Food Quality

The pizza and other food items received high marks for being delicious, fresh, and well-prepared, although there were some complaints about inconsistency.

Delivery Issues

Several customers reported problems with delivery, including cold food and missing items, indicating a need for improvement in this area.

Cleanliness and Environment

The dining area was generally noted as clean, but some reviews mentioned the need for updates to the restaurant's decor.

Pricing Concerns

While many found the food to be worth the price, some customers felt that the costs were high, especially when delivery fees were included.
  • CL
    Charolette Lee
    1 day ago
    4.0
    Nice employee, but he was working alone and I had to wait quite a while. My bun was burnt and meat over cooked, but the pizza was good.
  • CC
    Courtney
    Nov 13, 2025
    5.0
    Great pizza! Ordered a last minute dinner after a busy day. Pizza was fresh and ready in about 10 minutes. Fresh ingredients. Will definitely be back.
  • JH
    Jennifer Hall
    Oct 26, 2025
    5.0
    Jordan and the staff here are absolutely AMAZING. They work super hard and make incredible food. I visit so much they welcome me by name…. Which makes anyone feel extra special!!! They are also one of the only places in town that makes a delicious cauliflower crust pizza! Check them out - 100% worth it!
  • NS
    Natasha Stanley
    Oct 25, 2025
    3.0
    Donatos Pizza on New Circle Rd. Lexington- Employees were great. They were kind and helpful. They made conversation and were polite. Ordering was easy and pizza was ready within 7mins. Thanks Donatos team. Great work!!! Natasha from Paris
  • RG
    R G
    Oct 23, 2025
    5.0
    The pizza and subs are always delicious! Melissa always does an outstanding, professional job preparing the pizza and also with her service! I'll definitely be back to this location for more pizza and subs on a regular basis. A+ pizza spot!

Frequently Asked Questions About Donatos Pizza

What is Donatos Pizza known for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust, providing a unique pizza experience since 1963.

Where is Donatos Pizza located?

Donatos Pizza is located at 265 West New Circle Rd, Lexington, KY 40505, USA.