Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers frequently praised the staff, particularly Jordan and Melissa, for their outstanding service and friendliness.
Food Quality
The pizza and other food items received high marks for being delicious, fresh, and well-prepared, although there were some complaints about inconsistency.
Delivery Issues
Several customers reported problems with delivery, including cold food and missing items, indicating a need for improvement in this area.
Cleanliness and Environment
The dining area was generally noted as clean, but some reviews mentioned the need for updates to the restaurant's decor.
Pricing Concerns
While many found the food to be worth the price, some customers felt that the costs were high, especially when delivery fees were included.
CL
Charolette Lee
1 day ago
4.0
Nice employee, but he was working alone and I had to wait quite a while. My bun was burnt and meat over cooked, but the pizza was good.
CC
Courtney
Nov 13, 2025
5.0
Great pizza! Ordered a last minute dinner after a busy day. Pizza was fresh and ready in about 10 minutes. Fresh ingredients. Will definitely be back.
JH
Jennifer Hall
Oct 26, 2025
5.0
Jordan and the staff here are absolutely AMAZING. They work super hard and make incredible food. I visit so much they welcome me by name…. Which makes anyone feel extra special!!! They are also one of the only places in town that makes a delicious cauliflower crust pizza! Check them out - 100% worth it!
NS
Natasha Stanley
Oct 25, 2025
3.0
Donatos Pizza on New Circle Rd. Lexington- Employees were great. They were kind and helpful. They made conversation and were polite. Ordering was easy and pizza was ready within 7mins. Thanks Donatos team. Great work!!! Natasha from Paris
RG
R G
Oct 23, 2025
5.0
The pizza and subs are always delicious! Melissa always does an outstanding, professional job preparing the pizza and also with her service! I'll definitely be back to this location for more pizza and subs on a regular basis. A+ pizza spot!
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families, offers high chairs, and has wheelchair accessible entrances and restrooms.
How can I place an order from Donatos Pizza using a mobile app?
You can order Donatos Pizza via their iOS app at https://apps.apple.com/us/app/donatos/id599722601 or Android app at https://play.google.com/store/apps/details?id=com.donatos.phoenix.
What popular nearby restaurants might I visit before or after eating at Donatos Pizza?
Nearby you can find Captain D's, Chick-fil-A, Hardee's, Taco Bell, and El Costeno Jr., offering a variety of dining options if you want to explore different cuisines before or after your Donatos visit.
Are there convenient transportation or car rental services near Donatos Pizza?
Yes, Enterprise Rent-A-Car and EZ Car Connection are nearby, making it easy for customers who need rental or automotive services when visiting Donatos Pizza.
What nearby locations can customers visit to handle banking or financial services when coming to Donatos Pizza?
Customers can visit nearby financial services like PNC Bank and Liberty Tax Service when they visit Donatos Pizza for their meal or pick-up.