Donatos Pizza

4.4
463 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
3120 Maple Leaf Drive, Lexington, KY
40509, United States

Hours

Reviews

4.4
463 reviews
5 stars
341
4 stars
53
3 stars
19
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, particularly highlighting employees like Adam, Jeremy, and Jackie for their excellent service.

Food Quality

The food, especially the pizza, received consistent positive feedback for being delicious, hot, and well-prepared.

Delivery Issues

Several reviews mentioned significant delays in delivery and issues with order accuracy, leading to customer dissatisfaction.

Management Concerns

There were complaints about unprofessional behavior from management, which negatively impacted the customer experience.
  • ZL
    Zach Linton
    Dec 30, 2025
    2.0
    Waited for 20 minutes longer than the estimated time and then the manager argued with me about using a gift card for payment
  • MC
    Mary CARTER
    Dec 28, 2025
    5.0
    Ordered take out. Got 2 great pizzas at a very reasonable price.
  • TT
    tennisacelove807
    Dec 13, 2025
    1.0
    This has been the worse location. Haven’t ordered from here a long time so we tried it again after quite a few bad experiences and yet again a big fail. Awful
  • PA
    Pipo Ayala
    Nov 28, 2025
    1.0
    i was referred to this place by a friend,,50 dollars of nothing,,probally one of the worst pizzas ive ever had,wings and meatballs,,never again,and i was looking for a good pizza place,just not here
  • TS
    Terry Stanley
    Nov 18, 2025
    1.0
    Chicken mariachi was over cooked and burnt... plus this location needs to upgrade their credit card machine.... machine kept freezing wasn't able to adjust the tip selection but hey Sunday morning chef got a 18% tip off my purchase... I would never go to this location again..

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

Where is Donatos Pizza located in Lexington?

Donatos Pizza is located at 3120 Maple Leaf Drive, Lexington, KY 40509.