Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the friendly and attentive service from staff members like Brentley, Kim, and Jenni, while others reported issues with rude or unhelpful employees.
Food Quality
The pizza received mixed reviews; while many enjoyed the taste and freshness, some reported issues with dryness, sogginess, and incorrect orders.
Delivery Issues
Several customers experienced delays and problems with delivery, including cold food and incorrect addresses, leading to dissatisfaction.
App and Ordering
The online ordering system received criticism for being buggy and unreliable, with some customers reporting orders not being processed correctly.
RN
Rochelle Nelson
Dec 31, 2025
4.0
The pizza was a little dry , and it was A small place and it got Crowded quick
G9
Golf 911
Dec 22, 2025
2.0
Cheap, college food.
JC
Judith Cummins
Dec 9, 2025
5.0
My take out order is always ready and handed to me with a smile. I order and pay online.
MN
Morgan Nelson
Dec 1, 2025
5.0
I love your pizza please open one in Louisville!!
JJ
Judy
Nov 15, 2025
5.0
I have been a customer of the Richmond Rd. Donato's for many years. Kim is a treasure. Always friendly, professional and provides excellent service. The food is always fresh and delicious.
Thank you Donato's for bringing back the Chicken Vegy Medley!
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their app available on the Apple App Store and Google Play Store.
Does Donatos Pizza cater to families and have wheelchair accessible facilities?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrance and restroom facilities.
What are some nearby places to Donatos Pizza in Lexington?
Nearby places include Magee's Bakery, Donatos Main & Ashland restaurant, Golden Apple Fruit Market, and Coles 735 Main steakhouse.
Can visitors combine a trip to Donatos Pizza with other local dining options?
Yes, visitors can enjoy Donatos Pizza and also visit nearby options like Magee's Baking Co delicatessen or Coles 735 Main steakhouse for diverse dining experiences.
Are there local health and wellness services near Donatos Pizza?
Yes, Seniors Helping Seniors Lexington KY offers personal care services close to Donatos Pizza, as does Drug Detox Centers Lexington for addiction treatment.