Domino's Pizza

3.6
494 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Lexington? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 524 West New Circle Ste #180 .

Location

Domino's Pizza
524 West New Circle Ste #180, Lexington, KY
40511, United States

Hours

Reviews

3.6
494 reviews
5 stars
231
4 stars
84
3 stars
36
2 stars
27
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and unresponsive phone lines.

Food Quality

Many reviews mentioned that the food was often cold, overcooked, or not prepared as ordered, leading to dissatisfaction.

Delivery Problems

Customers frequently experienced delays in delivery, with some waiting over two hours for their orders, and issues with missing items.

Staff Behavior

Several reviews highlighted rude or unprofessional behavior from staff, including dismissive attitudes and lack of proper hygiene practices.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and noted that the food was good when it was prepared correctly.
  • CH
    Chase Hollen
    Nov 7, 2025
    1.0
    Been very disappointed on the last few times that I had delivered from the store delivery time is always long and they always forget something in my order tonight. They forgot to bring a 20 ounce soda and a marinara cup myself have worked for Domino’s and I know that this is un susceptible that their customers Are the most important people to them very disappointed they are supposed to allegedly bring me a 20 ounce soda and a marinara cup. I am waiting as we speak. also ask to speak to a manager they put me on hold allegedly a man got on the phone and would not tell me his name so I could properly introduce myself to him so I introduced myself to him anyway I called back just wanting a refund for my soda marinara and he is going to get it out to me allegedly.. after 30 minutes, I called back actually got on the phone with the manager that just took over the Shift name Chris very professional nice guy told me that they actually lied to me and that wasn’t even sending nothing over what he can find out. Nothing was scheduled to be brought back to my house. Chris resolved my order and gave me a refund. Thanks Chris at Domino’s.
  • AS
    Arthur Stroh
    Nov 6, 2025
    1.0
    We ordered a pepperoni pizza hand tossed yesterday and let me tell u it was nasty wasn't what we ordered it didn't have souce on it the crust was hard as a rock and tasted like it was sitting for hours before we got it I don't know who makes the pizza but they don't know what there doing hite people that know how to make pizzas or cook at least I'll never order from here again
  • DC
    D Combs
    Nov 5, 2025
    3.0
    Its really a let down when u order and PAY for extra cheese and all u get is 12 slivers of cheese and all bread. l shouldn't see spaces of bread. I cant keep ordering from here 😩
  • AB
    Ashley Brown
    Oct 31, 2025
    2.0
    Ordered 5 pizza for my employees, they were over cooked, dry, and seemed old. They forgot our 2- liters, guy went back to get them 30 mins passed, team ate, still no drinks. Called to complain but the phones are not working! Businesses as such make it harder to tip up front. Delivery driver was very nice but never came back with our drinks. Team didn't want the burnt dry pizza. So sad. Do better Dominoes. I will be in the store about my replacement pizzas and drinks. $100 order of trash is crazy work in this economy!
  • JM
    JamesHeather Mcgibbins
    Oct 23, 2025
    1.0
    Employees an management staff are very rude!! Cut you off in mid sentence hangs up on you gets attitude just ridiculous customer service. I ordered two pizzas one pan an one stuff crust two orders of bread bites the receipt clearly said stuff crust but yet when it arrived they were both pan pizzas cut horribly an threw in the box. I call back to explain the problem an am told the manager is busy but I can help little young girl tells me they'll send a replacement I'm like ok great.....35 min go by still no pizza I call again to see what's going on finally get a manager who knew nothing of what was going on an told me they would put it in now but it would be 35-45 minutes wait at that point it had been almost two hours an I still didn't have dinner I just told them to put my money back forget it!! My advice get dinner somewhere else it would definitely be alot faster thank God my kids weren't home tonight needing to eat dinner!!! Very angry horrible service 🤬 I won't be back

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Lexington offer?

Domino's Pizza in Lexington offers Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the opening hours for delivery at Domino's Pizza in Lexington?

Delivery is available Monday to Thursday from 9:30 AM to 1:00 AM, Friday and Saturday from 9:30 AM to 2:00 AM, and Sunday from 10:00 AM to 1:00 AM.