Domino's Pizza

3.9
356 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Lexington? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 828 Lane Allen Rd .

Location

Domino's Pizza
828 Lane Allen Rd, Lexington, KY
40504, United States

Hours

Reviews

3.9
356 reviews
5 stars
212
4 stars
42
3 stars
25
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and long wait times for both delivery and carryout orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold pizzas, undercooked dough, and incorrect orders.

Customer Service

Several customers experienced poor customer service, including rude interactions with management and difficulty reaching the store.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting positive experiences with specific staff members.
  • PW
    Peter Wetzlar
    2 days ago
    1.0
    Terrible service. Said it was ready online. Was over an hour later that we finally got food. When I finally got my food I complained to the manager that it was over an hour later and he just said don’t come back then. I won’t.
  • CM
    Chandlar Madden
    6 days ago
    1.0
    I ordered and the track app said that it was a few minutes out. When it didn't arrive, I called the store And they said that the driver was right around the corner. It still didn't arrive. I called the store for over an hour and my mom called for over 40 minutes and nobody answered. I feel like they stole from me. I didn't get my food or my money back.
  • JM
    Jada Madden-Jefferson
    6 days ago
    1.0
    Ordered the food and called bc it was 15 minutes late. They said it was in the neighborhood and about to arrive, waited 15 more minutes, and called 6 different times no answer. never received the food.
  • RD
    Randall Delane
    6 days ago
    1.0
    By far the worst Domino’s pizza I’ve ever ordered from. My order is never cooked correctly. Last time we ordered it took the driver 3 different attempts to bring us the right food because the staff couldn’t follow directions on what ingredients to put on the pizza. After placing order it took almost 3 hours and 3 pizzas made wrong before I got what I ordered. I wish I could pick which store delivered to my address but unfortunately I can’t.
  • JS
    Jadon Spencer
    Dec 30, 2025
    4.0
    First Experience 2/5 stars: Ordered at 8:28. followed up over the phone twice about the status of the order and was told it was on its way both times. I received the order at approximately 9:50 (almost an hour and half later). The order was utterly incorrect with the wrong size pizza, missing toppings, none of the ordered sauce, and the wrong side dish. Very disappointing usage of $42. The only reason I haven't rated 1 star is because the general manager chose to deliver the order personally. Do not bother responding to this review, I am not interested in ordering from this location any longer. Edit: The general manager offered me a replacement order and the food I received met my expectations so I've updated my review to 4/5 stars to reflect the customer service I received.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Lexington offer?

They offer Specialty Pizzas, or you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for Domino's Pizza on Fridays and Saturdays?

On Fridays and Saturdays, Domino's Pizza is open from 9:30 AM until 1:00 AM.