Domino's Pizza

4.0
347 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Lexington? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 828 Lane Allen Rd .

Location

Domino's Pizza
828 Lane Allen Rd, Lexington, KY
40504, United States

Hours

Reviews

4.0
347 reviews
5 stars
210
4 stars
41
3 stars
25
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences of poor customer service and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked pizza, missing items, and cold deliveries.

Management Issues

Several reviews highlighted poor management practices, including rude behavior from managers and lack of accountability for mistakes.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of the food.

Delivery Problems

Numerous customers experienced significant delays in delivery, with some orders taking over two hours and arriving cold.
  • OO
    oop oop
    5 days ago
    1.0
    Sad! I spend almost 48.00 on pizza to feed my family! I asked for the pizza to be well done! When I picked it up! They had trouble getting it out of the pan! Said pan was not buttered, I asked is that well done the guy said yeah! Bullshit! When I got home starting serving my family, I grabbed 1 piece and it broke right inhave! The pizza was raw doughy soggy disgusting! Honestly I will never come back to the lane Allen location! I had to stick the pizza in my oven and cook the while middle of the pizza! Do better, no one wants a doughy soggy pizza!
  • GA
    geiovanni angelucci
    Sep 21, 2025
    5.0
    The manager Emily is fantastic 👏 She's kind and very attentive. Great personality. Best pizza 🍕 by far. Always clean and always professional. A+ experience 😊 😃
  • MV
    Márcia Vieira
    Aug 12, 2025
    5.0
    Pizza maravilhosa, saborosa e super recheada. A massa bem macia e crocante.
  • FS
    Fred Steffey
    Aug 9, 2025
    1.0
    I have used this location for 13 years and have always had positive results for the most part. However, today, after waiting almost an hour for two pizzas to be delivered, I finally just drove to the store. I was acknowledged by no one, a red haired lady employee was talking on the phone with someone. I asked her about my order to which her reply was that it was in the oven. She seemed to be too busy with her phone conversation to even realize that in fact the pizza's were already on the rack. A delivery driver came in and saw them and gave them to me. I was told by him that "She" was the manager. I informed him that she was extremely rude. There were no apologies made nor was I refunded the roughly $10.00 I had already paid for delivery and tip. Both pizzas were mediocre with very little cheese and the thin crust burnt around the edges. She "Manager" should be folding boxes or maybe cleaning the facility as she certainly is not good for your business.
  • SS
    Shay
    Jul 31, 2025
    2.0
    I ordered from this Domino’s at least two or three times a month. I always do a carryout order because it’s on my way home. The food is always really good, but the employees often act annoyed with the customers. Anytime I do carside delivery, it’s a crapshoot as to whether or not someone will actually bring my food out to me. Even when the restaurant is not busy, about 80% of the time I have to go in and get my food instead of it being brought out to my car. Employees sometimes ignore people at the counter until they feel like coming up, even if they’re not doing anything at the time. I often see them on their cell phones or with headphones in. When I go inside to get my order for carry out, I often have to wait to be noticed at the front despite the open layout of the restaurant. In my opinion, there is a lack of professionalism and urgency at this restaurant for carryout orders. As I write this review, my order has been ready for 10 minutes and has not been brought to my car.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Lexington offer?

They offer Specialty Pizzas, or you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for Domino's Pizza on Fridays and Saturdays?

On Fridays and Saturdays, Domino's Pizza is open from 9:30 AM until 1:00 AM.