Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
847 reviews
5 stars
310
4 stars
165
3 stars
112
2 stars
66
1 star
194
JK
Joe K
Feb 28, 2026
1.0
Don’t go here if you want to be ignored. A hole people just ignored me and wouldn’t take my order or even acknowledge I was there.
AS
Adam Soccer07n
Feb 27, 2026
1.0
Manager is great and doing her best but if she is not the one tanking the order and making the blizzard its bad. Staff is so bad. owner really needs to step up. The prices are crazy and lucky to get a blizzard. Oh well Andy"s is up the street too. No need to respond to this review.
LL
Luvbagel
Feb 23, 2026
1.0
So rude I ordered a Blizzard online and went through the drive-thru. I was told to pull up to the window, but when I got there, they said they never received my order. One employee politely explained that this had happened before, which I appreciated. However, another employee approached with a rude tone let me see your app “how can u even order without a app” I explained that I ordered through Google, not the app, and showed my receipt and bank confirmation. She responded, “It’s pending — that doesn’t mean it’s paid,” and walked away without further explanation.
Since I didn’t want to ruin my day, I paid again at the window for the Blizzard. Unfortunately, I was charged twice. The way the situation was handled — especially the rude attitude — was very unprofessional. I will not be returning.
MH
Megan Hilbert
Feb 23, 2026
5.0
I wanted to come on here and complement the two women that were working Sunday, February 22. My daughter was turning 10 and I completely forgot to take care of the cake. I called this Dairy Queen location thinking no cake was going to cut it or I just couldn’t get one. They were so helpful but when I got to the restaurant to pick up the cake is where I just became so appreciative. They had a perfect one ready and wrote on it so beautifully! A day that was so stressed because of little things that I have forgotten these two women made my day so much easier I did not get their names, but they deserve to be recognized. Thank you!
KF
Kristin Fore
Feb 11, 2026
1.0
Not sure why I bother to review, considering the responses to reviews are clearly not personal, but maybe it helps future customer. I placed an online cake order and had a confirmation code for this location to only be told upon arrival that the restaurant does not have access to the online cake orders. Proceeded to have me pick one out of the cooling case where they were not very good options for my occasion. Incorrectly wrote on the cake and proceeded to dig the icing out with a spoon to “Correct” it. Employee could’ve cared less.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the daily operating hours of Dairy Queen Grill & Chill in Lexington?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025, and December 25, 2025, for the holidays.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and offer custom ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they provide both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and offers booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order online or through an app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website, and downloading their app provides exclusive deals.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for guests at the location.
What nearby postal services can customers use when visiting Dairy Queen Grill & Chill?
Nearby postal services include USPS Collection Point, United States Postal Service, Box Stop shipping center, and UPS Authorized Shipping Outlet, which can be convenient for combining errands with a visit to Dairy Queen.
Are there other food options near Dairy Queen Grill & Chill?
Yes, Mi Pequena Hacienda, a Tex-Mex and Mexican restaurant, is nearby for additional dining choices.
What entertainment or recreational places are near Dairy Queen Grill & Chill?
The Bridge Club of Lexington, offering gym and sports leagues, is located nearby and might be a good stop for recreation before or after enjoying treats at Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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