Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.4
839 reviews
5 stars
309
4 stars
164
3 stars
112
2 stars
65
1 star
189
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared items.
Service Issues
Numerous complaints about slow service, rude staff, and incorrect orders, leading to a negative customer experience.
Cleanliness
Concerns about cleanliness in the dining area and kitchen, with reports of dirty tables and unsanitary conditions.
Drive-Thru Experience
Drive-thru service is often slow, with long wait times and frequent order mistakes.
Positive Staff Interactions
Some customers praised friendly and helpful staff, highlighting positive interactions despite overall service issues.
- ACAnthony Combs3 days ago1.0When the food is overpriced and not high quality, you better get the service right. All systems failure at this location. The only thing DQ has going for it is a decent breakfast. But getting yelled at by a marble-mouthed drive thru worker slams the door on any future business from me.
- MWMark Williams5 days ago1.0Asked for a large fry, and this is what I got. This was a waste of money
- LWLin WhitleyOct 30, 20254.0The fries were hot and salty, the chilly dog was also hot and it didn't cause much of a mess in the car. The blizzard was cold like its supposed to be AND they gave us napkins. š
- JJJosephOct 6, 20251.0I had a relative come through the drive thru and a kid raised his voice and cursed at her then called the cops for not knowing you canāt use more than 1 coupon. Terrible service and unprofessional, He went on a uncalled for power trip. NOT how you do business.
- WPWilliam PattersonAug 3, 20255.0Food always seems to be about perfect at this location, Drive through slow but think thatās just a DQ thing
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the daily operating hours of Dairy Queen Grill & Chill in Lexington?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025, and December 25, 2025, for the holidays.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, shakes & malts, and offer custom ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they provide both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and offers booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order online or through an app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website, and downloading their app provides exclusive deals.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for guests at the location.
What nearby postal services can customers use when visiting Dairy Queen Grill & Chill?
Nearby postal services include USPS Collection Point, United States Postal Service, Box Stop shipping center, and UPS Authorized Shipping Outlet, which can be convenient for combining errands with a visit to Dairy Queen.
Are there other food options near Dairy Queen Grill & Chill?
Yes, Mi Pequena Hacienda, a Tex-Mex and Mexican restaurant, is nearby for additional dining choices.
What entertainment or recreational places are near Dairy Queen Grill & Chill?
The Bridge Club of Lexington, offering gym and sports leagues, is located nearby and might be a good stop for recreation before or after enjoying treats at Dairy Queen.