Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.4
843 reviews
5 stars
309
4 stars
165
3 stars
112
2 stars
67
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or low-quality items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.
Speed of Service
Customers noted that the drive-thru service was often slow, with long wait times reported.
- FLForest L6 days ago1.0Incompetent children too busy flirting with each other to do anything right let alone get your order right
- SKShelly KuhlDec 27, 20252.0I went through the drive through so I don't know about the atmosphere inside, but the lady who took our order was rude and the Blizzard was meh. It didn't get mixed up very well and the lady was clearly not happy to be working.
- TEThomas ElderDec 18, 20252.0They get 2 stars simply because they have blizzards. Check the photos. This is just sad.
- ACAnthony CombsNov 21, 20251.0When the food is overpriced and not high quality, you better get the service right. All systems failure at this location. The only thing DQ has going for it is a decent breakfast. But getting yelled at by a marble-mouthed drive thru worker slams the door on any future business from me.
- MWMark WilliamsNov 19, 20251.0Asked for a large fry, and this is what I got. This was a waste of money
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the daily operating hours of Dairy Queen Grill & Chill in Lexington?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025, and December 25, 2025, for the holidays.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and offer custom ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they provide both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and offers booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order online or through an app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website, and downloading their app provides exclusive deals.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for guests at the location.
What nearby postal services can customers use when visiting Dairy Queen Grill & Chill?
Nearby postal services include USPS Collection Point, United States Postal Service, Box Stop shipping center, and UPS Authorized Shipping Outlet, which can be convenient for combining errands with a visit to Dairy Queen.
Are there other food options near Dairy Queen Grill & Chill?
Yes, Mi Pequena Hacienda, a Tex-Mex and Mexican restaurant, is nearby for additional dining choices.
What entertainment or recreational places are near Dairy Queen Grill & Chill?
The Bridge Club of Lexington, offering gym and sports leagues, is located nearby and might be a good stop for recreation before or after enjoying treats at Dairy Queen.