Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.7
737 reviews
5 stars
312
4 stars
165
3 stars
96
2 stars
51
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Safety
Several customers expressed concerns about food safety practices, including unsanitary conditions and cross-contamination.
Operational Issues
Frequent complaints about inconsistent opening hours and being closed during posted business hours were noted.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and food being served cold or improperly prepared.
Staffing Problems
Many reviews mentioned that the location is often understaffed, leading to slow service and operational inefficiencies.
- VCVince CouchDec 23, 20254.0Wait time was a little long but I believe they were understaffed, so it's understandable. Food was hot and delicious though.
- JDJeff DouglasDec 20, 20253.0Was there a little after 7:00 and drive thru and signage was dark. Opening time may need an update.
- TBTim BeasleyDec 18, 20255.0Chicken basket was good
- SFSamantha FultzNov 6, 20252.0Does this specific establishment have a different number that can be called? I need to speak with someone. Every time I've tried to call it goes to voicemail. I do not want to leave a voicemail.
- BDBrandon DevineOct 14, 20251.0How do you order sandwiches and dont get no meat everytime it something I mean to be honest It is old and nothing is being done about it you can try to call up and nobody will answer or they hang up this is the worst it like stealing money so I will no longer be purchasing DQ FOR THE FACT THEY WANNA CHARGE YOU AND NOT GIVE YOU WHAT YOU HAVE ORDERED AND IT HIGH WAY ROBBERY
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
It is open Monday to Thursday and Sunday from 7:00 AM to 10:00 PM, and Friday and Saturday from 7:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill offer WiFi and seating inside?
Yes, the location provides free WiFi and has seating available for customers.
What are some nearby food options around Dairy Queen Grill & Chill?
Nearby dining options include Pardon My Cheesesteak, Sweet Creations Bakery, IHOP, and Subway, providing a variety of meals from cheesesteaks to breakfast and sandwiches.
Is there a fun venue near Dairy Queen Grill & Chill for events or entertainment?
Yes, nearby venues like Noe Azteca Decor & Events and Cadillac Ranch offer event spaces and nightlife entertainment.
How can nearby transportation or landmarks help me find Dairy Queen Grill & Chill?
Local landmarks such as HomeGoods and 84 Lumber near Dairy Queen can assist in locating the spot, and being close to multiple car dealers like Quantrell Auto Group provides recognizable reference points.