Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.7
732 reviews
5 stars
309
4 stars
164
3 stars
95
2 stars
51
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.
Speed of Service
Many reviews highlighted extremely slow service, especially in the drive-thru, with long wait times even when few cars were present.
Food Safety
Concerns were raised about food safety practices, including cross-contamination and unsanitary conditions, leading to reports of food poisoning.
Operational Issues
Customers frequently noted that the location often failed to open on time or was closed during posted hours, causing frustration.
Mixed Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and poor preparation, particularly with ice cream treats.
- SFSamantha FultzNov 6, 20252.0Does this specific establishment have a different number that can be called? I need to speak with someone. Every time I've tried to call it goes to voicemail. I do not want to leave a voicemail.
- EPEddie PlasterOct 18, 20251.0The lady working the drive thru at Palumbo drive Lexington was extremely rude and unfriendly.
- DSDeyanira SosaOct 14, 20251.0Slowest drive thru ever. Sit there for 20 minutes is crazy when only 2 cars in front of me
- BDBrandon DevineOct 14, 20251.0How do you order sandwiches and dont get no meat everytime it something I mean to be honest It is old and nothing is being done about it you can try to call up and nobody will answer or they hang up this is the worst it like stealing money so I will no longer be purchasing DQ FOR THE FACT THEY WANNA CHARGE YOU AND NOT GIVE YOU WHAT YOU HAVE ORDERED AND IT HIGH WAY ROBBERY
- ABAndrew BartonOct 8, 20251.0Every morning. Never fails that google says they’re open at 7am but doors remain locked and no one answers in the drive through until 7:40ish. Not coming back
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
It is open Monday to Thursday and Sunday from 7:00 AM to 10:00 PM, and Friday and Saturday from 7:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill offer WiFi and seating inside?
Yes, the location provides free WiFi and has seating available for customers.
What are some nearby food options around Dairy Queen Grill & Chill?
Nearby dining options include Pardon My Cheesesteak, Sweet Creations Bakery, IHOP, and Subway, providing a variety of meals from cheesesteaks to breakfast and sandwiches.
Is there a fun venue near Dairy Queen Grill & Chill for events or entertainment?
Yes, nearby venues like Noe Azteca Decor & Events and Cadillac Ranch offer event spaces and nightlife entertainment.
How can nearby transportation or landmarks help me find Dairy Queen Grill & Chill?
Local landmarks such as HomeGoods and 84 Lumber near Dairy Queen can assist in locating the spot, and being close to multiple car dealers like Quantrell Auto Group provides recognizable reference points.