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Dairy Queen Grill & Chill

3.3
(585 reviews)

Business Details

464 W New Circle Rd, Lexington, KY
40511-1831, United States
(859) 258-9808
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
464 W New Circle Rd, Lexington, KY
40511-1831, United States

Hours

Reviews

3.3
585 reviews
5 stars
207
4 stars
123
3 stars
65
2 stars
42
1 star
148
  • FF
    fala_baix
    Feb 9, 2026
    5.0
    This Dairy Queen Grill & Chill has great people working there that treats you nicely and serves your food in a fast way.
  • LO
    Lucy Oquaye
    Feb 6, 2026
    1.0
    Consider changing bathroom policy as I tried to bring my child here for lunch but they wouldn’t let him use the bathroom before we paid so he had an accident and we had to leave.
  • DH
    Dorothy Hird
    Jan 13, 2026
    1.0
    I ordered The four piece chicken, tender. I asked for it to be cooked to order the chicken tenders and the french fries. I was told it was cooking right then. When I got my food, I drove and parked right behind the building started to eat on the french fries and tenders. I thought about it for a few minutes and decided to go ahead and call the restaurant because the food was barely warm. The chicken tenders if they were just freshly cooked, they I would not have been able to eat them if they were hot. I would not have been able to bite into them. I called the location got the manager, who would not give me his name nor the corporate office phone number after talking with him for a couple of minutes. I advised him that my food was not cooked fresh. I asked him to replace my order to fresh food at a different time. He says it was 20 minutes ago, I tried to tell him that it took me a little while to decide to contact the location. I was not asking for a meal right then, but in the future when I came back to Dairy Queen, I would have liked to have my meal replaced.He would not do it nor would he give me my money back. At this point, the manager hung up on me. I called back because I was not sure if maybe the line dropped or if he hung up. He advised me he hung up on me. That is terrible customer service the worst I have ever experienced.
  • TT
    Tasha
    Jan 4, 2026
    5.0
    Get a quart of soft serve ice cream and a jar of peanut butter it makes life better, you can thank me later!!!
  • DH
    Debbie Hatmaker
    Dec 10, 2025
    1.0
    I would usually give dairy Queen a higher mark then just one star and that's because of our service tonight The girl that took our order, I swear there is something wrong with that girl We told her three times and she's still got it screwed up and then you wouldn't believe how hard it was to get it straightened out and this involved other employees but when they took our order I don't think I've had as much trouble ordering anything like I did tonight so that's the reason that they only got one start I don't think we will be back I think we will go to another location it may be a few miles Father but if the service is better it looks probably worth it and by the way this was the dairy Queen on New circle it used to be South Park

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I expect at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.

What are the operating hours for Dairy Queen Grill & Chill?

Open weekdays from 6 AM to 10 PM, Fridays and Saturdays until 11 PM, and Sundays from 7 AM to 10 PM. The location is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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