Chipotle Nicholasville Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some enjoying the taste while others found it bland, cold, or poorly prepared.
Portion Sizes
Many reviews highlighted issues with small portion sizes, with customers frequently receiving less food than expected.
Service Issues
Numerous complaints about rude staff, slow service, and poor management were noted, impacting the overall customer experience.
Cleanliness
The restaurant's cleanliness was a recurring concern, with several customers mentioning dirty dining areas and unsanitary conditions.
Availability of Items
Customers expressed frustration over the frequent unavailability of menu items, including proteins and sides.
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Adam Jahab
5 days ago
1.0
I have gotten food poisoning from this location multiple times the staff does not clean properly. I’ve seen dishes piled up a mile high in the back and the whole place is sticky. Do you not recommend?
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Ebony Sanders
Nov 9, 2025
1.0
Very disappointed bought some queso and got a table spoon if I pay for something I expect to get what I pay for the portion of food I received is not acceptable I'm very upset I wasted my money on this will not be returning Qdoba is better
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Umar Bhatti
Nov 8, 2025
1.0
If you’re going to close 2 hours early, do have a good excuse (5 staff members hanging out).
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Andrew Mckinney
Oct 26, 2025
3.0
My food was a disappointment at this Chipotle location. I eat Chipotle almost once a week, the quality and amount of food given is not on par with the other locations in the area. I mean it was enough, but not like all other Chipotle's ive been to. The taste was off, I couldn't decide what it was exactly that tasted different, but the meat was dried out and just bland in general. 🤷♂️
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Timothy Bentley
Oct 25, 2025
4.0
Food was great. I think they need more staff for employees was running around everywhere working hard and could not keep up. but the store was super dirty. They need someone to walk around the store and clean tables and store about every ten mins.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill on Nicholasville Rd?
Chipotle Mexican Grill on Nicholasville Rd is open daily from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill serve at this location?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
How can I order food online from Chipotle Mexican Grill on Nicholasville Rd?
You can order online via their website at https://order.chipotle.com/ or through their Apple app using this link: https://chipotle.app.link/Carne-Apple.
Where is Chipotle Mexican Grill located in Lexington, KY?
It is located at 2270 Nicholasville Rd, Fayette, Lexington, KY 40503, USA.
How can I contact Chipotle Mexican Grill on Nicholasville Rd?
You can reach them by phone at +1 859-785-8142 or email at KY.4052.Nicholasvill@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Which nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby restaurants include O'Charley's (American cuisine), Maple Street Biscuit Company (American and barbecue), Curry House (Indian cuisine), Hyderabad House Lexington (Indian cuisine), Taco Bell (Mexican fast food), and Penn Station East Coast Subs (American sandwiches).
Are there any nearby banks or ATMs near Chipotle Mexican Grill on Nicholasville Rd?
Yes, Chase Bank, LibertyX Bitcoin ATM, and The Exchange Network ATMs are located nearby for your banking and currency exchange needs.
What other services are available near Chipotle Mexican Grill on Nicholasville Rd?
Nearby services include Western Union money transfer, Walgreens pharmacy, Device Pitstop electronics repair, Ocean Massage spa, and beauty salons like Visions Hair Design and Nails Pro.
Where can I find more information and follow Chipotle Mexican Grill on social media?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, YouTube channel at https://www.youtube.com/chipotle, LinkedIn page https://www.linkedin.com/company/chipotle-mexican-grill/, and Pinterest https://www.pinterest.com/chipotlemg/.