Chipotle Mexican Grill

2.9
189 reviews
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About

Mexican Restaurant
Chipotle Nicholasville Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2270 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Reviews

2.9
189 reviews
5 stars
71
4 stars
17
3 stars
9
2 stars
15
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the taste while others found it bland, cold, or poorly prepared.

Portion Sizes

Many reviews highlighted issues with small portion sizes, with customers frequently receiving less food than expected.

Service Issues

Numerous complaints about rude staff, slow service, and poor management were noted, impacting the overall customer experience.

Cleanliness

The restaurant's cleanliness was a recurring concern, with several customers mentioning dirty dining areas and unsanitary conditions.

Availability of Items

Customers expressed frustration over the frequent unavailability of menu items, including proteins and sides.
  • AJ
    Adam Jahab
    5 days ago
    1.0
    I have gotten food poisoning from this location multiple times the staff does not clean properly. I’ve seen dishes piled up a mile high in the back and the whole place is sticky. Do you not recommend?
  • ES
    Ebony Sanders
    Nov 9, 2025
    1.0
    Very disappointed bought some queso and got a table spoon if I pay for something I expect to get what I pay for the portion of food I received is not acceptable I'm very upset I wasted my money on this will not be returning Qdoba is better
  • UB
    Umar Bhatti
    Nov 8, 2025
    1.0
    If you’re going to close 2 hours early, do have a good excuse (5 staff members hanging out).
  • AM
    Andrew Mckinney
    Oct 26, 2025
    3.0
    My food was a disappointment at this Chipotle location. I eat Chipotle almost once a week, the quality and amount of food given is not on par with the other locations in the area. I mean it was enough, but not like all other Chipotle's ive been to. The taste was off, I couldn't decide what it was exactly that tasted different, but the meat was dried out and just bland in general. 🤷‍♂️
  • TB
    Timothy Bentley
    Oct 25, 2025
    4.0
    Food was great. I think they need more staff for employees was running around everywhere working hard and could not keep up. but the store was super dirty. They need someone to walk around the store and clean tables and store about every ten mins.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill on Nicholasville Rd?

Chipotle Mexican Grill on Nicholasville Rd is open daily from 10:45 AM to 10:00 PM.

What type of food does Chipotle Mexican Grill serve at this location?

They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.