Chipotle Leestown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Availability
Customers frequently reported that the location was out of various food items, particularly during peak hours.
Portion Sizes
Many reviews mentioned that portion sizes were inconsistent and often smaller than expected.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and overflowing garbage.
Management Issues
Multiple reviews indicated a need for better management and training of staff to improve overall operations.
GR
Gina Renee
Jan 1, 2026
1.0
Worst Chipotle I ever been too. Our meal was cold and disgusting
JJ
Jaye
Dec 31, 2025
4.0
Typical Chipotle nothing special but it was seasoned better then usual
DR
Drea Roberts
Dec 26, 2025
1.0
TERRIBLE CUSTOMER SERVICE
JJ
Josh
Dec 23, 2025
1.0
Worst location ive ever been to. Waited 5 minutes to have my payment taken as my food is getting cold in front of me. The staff were too busy being rude to one another. It was 11am and all meat besides chicken was depleted. Qdoba is superior, gotta stop going here out of convenience.
JH
Joseph Hayden
Dec 15, 2025
1.0
Ordered a normal, usual burrito through the online website system. The burrito was placed in with a set list of ingredients but came through the window with no protein (carne asada). Ordered a $12 protein and didn't even get it. Terrible service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Leestown Rd serve?
Chipotle Leestown offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Lexington, KY?
It is located at 1584 Leestown Rd, Fayette, Lexington, KY 40511, USA.
What are the opening hours of Chipotle Mexican Grill on Leestown Rd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
How can I order food from Chipotle Leestown online?
You can order online through their official ordering website at https://order.chipotle.com/ or use their Chipotle mobile app.
Does Chipotle Leestown have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is Chipotle Leestown's policy on ingredients and food preparation?
Chipotle uses only 53 real ingredients that are responsibly sourced from farms emphasizing humane and sustainable practices, and handcrafted with classic culinary techniques without artificial colors, flavors or preservatives.
What is the contact number for Chipotle Mexican Grill on Leestown Rd?
You can contact the restaurant at +1 859-399-6803.
Which notable businesses or places are near Chipotle Leestown that might be useful to customers?
Nearby places include Fifth Third Bank and Chase for financial services, T-Mobile stores for mobile needs, and What’s Up Is Below Entertainment for music and nightlife.
How can I use nearby public facilities to plan my visit to Chipotle Leestown?
You can visit T-Mobile for mobile service needs nearby or grab financial services at Fifth Third Bank or Chase before or after enjoying a meal at Chipotle.
Are there any nearby entertainment options around Chipotle Leestown that customers can enjoy?
Yes, What’s Up Is Below Entertainment, a bar and music venue, is nearby, making it a great place for nightlife after dining at Chipotle.