Chipotle Mexican Grill

Reviews

• CF

  cindy fisher

  5 days ago
  1.0
  The absolute worst customer service! We went there and ordered our food and there are signs everywhere saying if you scan the qr code you get a free guacamole immediately. I do everything they ask for and nothing. The horrible woman behind the counter refused to help when we asked her she said I don't have it I don't use it. Ok. So another young man came to help she had now finished the transaction so now I have to purchase something else to get the guacamole I just paid for. Not happy, we sit down to eat our food, and she's changing trash cans in an empty restaurant 12 inches from where we are eating. Just rude! Suggestion would be take all the signs down if you can't or won't help people ( including this senior citizen who sometimes has a hard time with technology. ) or make sure your employees are on board and well versed in what your promoting. This was a disastrous experience. Keep your guacamole I will be Uninstalling your app.
• RR

  riding1463

  Jan 11, 2026
  2.0
  Paid full price for have of what I ordered, they wherebout of almost everything. Should have just went to taco bell would have had same amount of food for less money.
• DO

  Dawnyell Oldham

  Jan 10, 2026
  1.0
  I really didn't appreciate the discrimination received at the location and the attitude the associate displayed. As I walked in slightly prior to a Caucasian group the employee acted as if he didn't realize who was there first and as if he didn't want to provide me service. As if it was inconvenient to service me. Long story short. I walked out without making a purchase. So disappointing.
• DD

  Dave

  Dec 16, 2025
  1.0
  Ordered online and went through the drive thru, picked up my order (which was incorrect by the way) and asked the staff for a water cup because there isn’t an option to do so online. She rudely responded with “we’re not supposed to do this but here” As if asking for a water to drink with my meal was an outrageous request. I’ve been to multiple Chipotle locations and get a water cup every time I go, and this has never been an issue to any staff at the other locations.
• AP

  Austin Parton

  Dec 16, 2025
  5.0
  This is my favorite chipotle! The staff is incredible and super friendly! I eat here at least once a week. Food is always fresh, staff is always amazing, and the restaurant AND even outside are ALWAYS clean.

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