Business Details
About
Mexican Restaurant
Chipotle Fayette Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
815 reviews
5 stars
407
4 stars
161
3 stars
81
2 stars
39
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about incorrect orders, small portions, and items being out of stock.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors being a common issue.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain times.
- MMMariaNov 8, 20251.0I got a salad with marinated steak, guacamole, sour cream and cheese. I paid extra for the dressing. The receipt stated it was a side over $18 total for wilted mixed lettuce mixed with spinach romaine and something else. I asked if I could just get romaine and they said no it was premixed. I think this is very much overpriced
- MMMarkNov 4, 20253.0Currently eating here, a lot of worker up front but a lot of tables are dirty and need wiping. The reason for leaving the review was for how little serving they gave in the bowl comparatively to other chipotles. The amount of meat they gave me was laughable.
- HHHeatherOct 31, 20251.0I was just there. Ordered/picked up 2 steak burritos. Just got home, we start eating them... Neither one has any steak!!!
- LFLovelyn FieldsOct 2, 20252.0usually good experience but this time a rude worker took over as someone was making my bowl and did not greet me which made me very uncomfortable and ruined the experience, and she gave less.
- SSstephen sneadSep 27, 20251.0First of all, $32 for me and my daughter is ridiculous for what we got. Second, this was the messiest fast food place I've been to in a long time. EVERY table was covered in trash, and the floor wasn't much better. Several flavors at the beverage fountain were out, no lemonade of any type was available, service wasn't great... Really would've expected more for the kind of pricing. Won't be returning to this, or any other Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Fayette Mall serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at Fayette Mall?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Can I order food online or get delivery from Chipotle at Fayette Mall?
Yes, Chipotle provides online ordering and delivery services, as well as in-store pickup.
Does Chipotle Fayette Mall offer catering services?
Yes, Chipotle offers catering services at this location.
How can I contact Chipotle Mexican Grill at Fayette Mall?
You can contact them by phone at +1 859-288-0365 or via email at KY.2429.FayetteMall@chipotle.com.
Where is the Chipotle Mexican Grill located at Fayette Mall?
It is located at 3565 Nicholasville Rd, Fayette, Lexington, KY 40503, USA, inside Fayette Mall.
Are there other dining options near Chipotle at Fayette Mall?
Yes, nearby dining options include The Cheesecake Factory, Bar Louie, Mileta, Pie Five Pizza, Auntie Anne's Pretzels Fayette Mall RU, Dippin' Dots, and Boardwalk Treats.
Can I do shopping around Chipotle at Fayette Mall?
Absolutely, Fayette Mall offers many shopping options near Chipotle, including stores like Luxe & Ash Candle Co., Zales, Abercrombie Kids, Aerie, Buckle, Janie and Jack, Oakley, Talbots, Sunglass Hut, and Charlotte Russe.
What entertainment or beauty stores are close to Chipotle Fayette Mall?
Nearby places include Miracle Eyebrows beauty salon, Your Name Here Bowtique jewelry and screen printing, and the Disney Store toy shop.
How does Chipotle support responsible food sourcing at Fayette Mall?
Chipotle follows their "Food with Integrity" principles prioritizing sourcing ingredients from farms that adhere to humane and sustainable practices and uses only 53 real ingredients.