Chipotle Mexican Grill

Reviews

• JF

  Joshua “Mow Power” Fayne

  Jan 7, 2026
  1.0
  I’m sat outside this store waiting for them to open at 10:45am. Its now almost 11:00pm, & doors still locked. Ive watched other customers try to open the door, & ended up leaving as well. Please change the hours of operation if you are not going to open at 10:45am. Going to Qdoba now.
• BC

  Brittany Centner

  Jan 5, 2026
  4.0
  Food was great. People behind the counter were fine. Place wasn’t too messy for crowd size. Only complaint- The music playing in the restaurant was awkward. Not in the mood to hear some lady speaking seductively in a foreign language while I’m eating my food.
• KB

  Kaitlen Barnes

  Jan 3, 2026
  1.0
  If I could give a zero, I would. Ordered online for store pickup. Got home and the entire order (5 orders) was wrong. They had someone else’s sticker, with other people’s names, underneath ours on top of each bowl!? Had to drive back to the store for a second time. Overheard an employee telling someone else that they had no queso, but all of our orders were supposed to have it and no one mentioned it to us. Ended up asking for a refund and not waiting in the huge line for them to remake it. The manager would never come speak to us and kept sending the employee back and forth between us and her. She told the employee for us to “just call the 1-800 number, we don’t do refunds”. Impossible to talk to someone over the phone and when you call the store, you aren’t allowed to talk to anyone. Will never go back to this location ever again.
• SH

  Stephen Hitchcock

  Jan 2, 2026
  1.0
  Terrible customer service this evening. They were out of about everything at the counter. I ask for the special carne asada… out… asked for chicken, out… settled on steak.. dry and over cooked. I also asked for queso… out… there had a 2nd carry out prep area… it had queso… I didn’t notice it until I already paid for. I don’t recommend until they get employees that care and food properly in stock.
• CC

  ciara

  Dec 4, 2025
  1.0
  Paid extra for cheese on both meal, didn’t get it. The burrito fit in the palm of my hand, much smaller than the last times I’d visited this location. My burrito bowl was only half filled. Lady behind the counter had terrible customer service. I never got the fork I requested, so the food was cold by the time I got it all the way home. Not a good experience, I am sticking to tacobel.

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