Business Details
About
Mexican Restaurant
Chipotle Hamburg Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,181 reviews
5 stars
542
4 stars
235
3 stars
113
2 stars
79
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude staff, slow service, and a lack of attentiveness to customers.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, freshness, and incorrect orders.
Cleanliness
Multiple reviews pointed out that the restaurant was often dirty, with overflowing trash and unclean tables.
Order Accuracy
Frequent complaints about incorrect orders and skimpy portions were noted, leading to customer dissatisfaction.
Management Issues
Several customers mentioned poor management and lack of staff supervision, contributing to a negative dining experience.
- BPBRANDON “SELF-MADE” PHILLIPS4 days ago1.0Honestly I am writing this review because this is the closest Chipotle to my house and I am constantly going there around 8:00 to 8:30 with them out of multiple menu items. This is a constant and ongoing thing at this location, tonight it was out of chips and lettuce. I get occasionally running out of menu items if it was an extremely busy night but this location it is an ongoing Trend if you go after 8:00 you might as well expect multiple items to be out of stock already as it is very mismanaged and they do not keep the food until they are closing. I'm tired of wasting gas and going there I will start going across town to the one that is by Starbucks and Walmart moving forward. Their food is always fresher anyways, and whoever is managing the location obviously knows how to manage what food is being cooked and make it last until the end of the night for their business.
- GEGeoffrey Excellent5 days ago1.0Everyone working here has an attitude. Place is always dirty. Absolute joke. Manager and franchise need to do better, won’t be coming back until changes are made to fix the issues here.
- AEAbdelmounim ElMohatiJan 6, 20265.0best location so far, food's amazing, staff very friendly.
- LSLeah ShetlerJan 1, 20261.0Would give less stars if possible. No toilet paper. So dirty. Staff was rude. We’re out of almost half the ingredients. Food cold. Absolutely ruined chipotle for me.
- JNJohn NovakDec 18, 20255.0Never had a bad meal. If I ever had a complaint, it would be the cost of guacamole and a small amount they put on. Other than that totally satisfying.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Hamburg Place?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill at Hamburg Place located?
It is located at 1869 Plaudit Pl, Fayette, Lexington, KY 40509, US.
What kind of food is served at Chipotle Mexican Grill?
Chipotle serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at Hamburg Place offer pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Can I earn rewards or get special offers from Chipotle Mexican Grill?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What nearby places can I visit around Chipotle Mexican Grill at Hamburg Place?
Nearby places include Starbucks for coffee, Countdown Games for entertainment, and Red Wing Shoes for shopping.
Is there a convenient coffee shop near Chipotle Mexican Grill at Hamburg Place?
Yes, there is a Starbucks nearby where you can grab coffee before or after your meal at Chipotle.
Are there other dining options close to Chipotle Mexican Grill at Hamburg Place?
Nearby dining options include Chick-fil-A, Carrabba's Italian Grill, Steak 'n Shake, BurgerFi, Fazoli's, and Panera Bread.
If I'm visiting the area, what other services are available near Chipotle Mexican Grill at Hamburg Place?
Nearby services include Walgreens pharmacy, Chase Bank, LibertyX Bitcoin ATM, and Orthopedic & Sports Physical Therapy clinics.