Chipotle Mexican Grill

3.9
1140 reviews
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About

Mexican Restaurant
Chipotle Mount Tabor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2905 Richmond Rd, Lexington, KY
40509, United States

Hours

Reviews

3.9
1,140 reviews
5 stars
592
4 stars
232
3 stars
92
2 stars
62
1 star
162

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent portion sizes and food quality, with some experiencing underfilled bowls and cold items.

Service Issues

Many reviews highlighted rude and unfriendly staff, along with slow service and frequent order mistakes.

Cleanliness

The dining area was often described as dirty and unkempt, raising health concerns among customers.

Management Concerns

Several customers expressed frustration with management for understaffing and lack of oversight, leading to poor customer experiences.
  • RF
    Ron Friskey
    Dec 31, 2025
    2.0
    It's hit or miss all depends on who's working that shift this is probably one of the busiest locations though
  • DB
    Daniel Bentley
    Dec 16, 2025
    2.0
    This store skimps on everything from meat to beans. The staff are unfriendly and act like they are miserable being there. Getting huffed at by the cashier for ordering their last bag of prepared chips last night was the final straw for me. Cannot recommend eating here.
  • SN
    Sara Newbury
    Nov 26, 2025
    1.0
    I'd say they were understaffed, and that's a management issue so I don't find it worthy to even contact them. I entered the restaurant to a line backed to the door and watched about ten people served by a single person, long wait to say the least. Finally an employee came to help the one person at which point I observed that person wiping the heavily slopped counter ingredients back into the food bins about five different times. That did not vibe with the 99% health department rating the restaurant had posted, nor did the hastily slopped fashion of making the food and the nasty counter, which is probably wiped with a dirty rag, if it when it is, and yay there goes that into the food bins as well and into the public's food. Slop didn't end there. I cut my burrito and it fell into goop in my hands. I've only been here once before and I do remember the long line and one worker at the meal prep station. This is a regional Chipotle issue to be addressed and a strong health department concern for sure. I feel sorry for those who do pickup orders or door dash, not seeing how their food is prepared. I hate leaving bad reviews, but that counter especially move was appalling.
  • CP
    Cheryl Peterson
    Nov 7, 2025
    2.0
    The food is good . My only complaint is that my chips were not cooked .
  • TK
    Tom King
    Nov 3, 2025
    4.0
    First time going to a Chipotle. Thought the food was good and will go back in the future

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Mount Tabor serve?

Chipotle Mount Tabor offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill Mount Tabor located?

It is located at 2905 Richmond Rd, Fayette, Lexington, KY 40509, USA.