Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Performance
While some staff members received praise for their friendliness and professionalism, many reviews indicated a lack of coordination and morale among the team.
Atmosphere
The atmosphere was described as unwelcoming and chaotic, with complaints about noise levels and overall cleanliness.
MA
Mattie Armstrong
Jan 2, 2026
1.0
Ordered food from this location on New Year’s Eve! Yes, I knew it would take a bit, due to the busyness of the holiday! Ordered 2 of the 20 piece boneless wing deals, one with onion rings and one with potato wedges. The food had a decent taste, but just seemed like it had been sitting out for quite awhile. Could only eat half the food, and have been sick now to my stomach, for roughly 2 days. I don’t know if there was something in the food or where it had been sitting for so long, something went wrong, but just not ok. Would love to discuss this with some form of management. Looking at my rewards on the app, I do eat here frequently, so it hasn’t stoped me from this restaurant. Just want to get this issue resolved and see what can be done. Thank you!
AS
Audrey Suit
Dec 30, 2025
3.0
Draft beer drinkers beware! Our beers were almost undrinkable, this location desperately needs to clean their lines. Our server Kaitlyn was great!
LW
Last War
Dec 30, 2025
3.0
The food and service is good, but they have a few gnats by the bar and in the restroom. I sure hope my food isn’t being contaminated.
M
*Mommaof5*
Dec 23, 2025
1.0
Walked in to a sign that says seat yourself. The bar area had more people than dining area. When we tried to seat ourselves there were absolutely NO clean tables!!! Only one girl running around on the floor alone. This is NOT good customer service! Seen several employees but not one greeted us, and the bathrooms and restaurant was disgusting! Needless to say we left before even sitting down!
OH
Olivia Hern
Dec 20, 2025
1.0
Worst service in the entire world, it’s almost impressive.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Lexington offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday to Thursday, Buffalo Wild Wings is open from 11:00 AM to midnight.
What are the weekend hours for Buffalo Wild Wings in Lexington?
On Fridays and Saturdays, Buffalo Wild Wings operates from 11:00 AM to 1:00 AM, and on Sundays from 11:00 AM to midnight.
Where is Buffalo Wild Wings in Lexington located?
It is located at 3090 Old Todds Road, Lexington, KY 40509, USA.
How can I contact Buffalo Wild Wings in Lexington?
You can call them at +1 859-263-9464 for inquiries or reservations.
Is Buffalo Wild Wings in Lexington a sports bar as well as a restaurant?
Yes, it is categorized as both a sports bar and a chicken wings restaurant offering a casual dining experience.
What are some nearby dining options around Buffalo Wild Wings on Old Todds Road?
Nearby dining options include Penn Station East Coast Subs for sandwiches and Iron Chef for Chinese and Asian cuisine.
Are there any nearby places for fitness or martial arts near Buffalo Wild Wings?
Yes, Nelson's Martial Arts, Lexington Taekwondo America, and Elite Martial Arts are nearby martial arts clubs and fitness centers.
What nearby establishments can customers visit before or after dining at Buffalo Wild Wings?
Customers can visit Common Grounds coffee shop, Cocktails Bar and Grill for drinks, or Concord Custom Cleaners for laundry services nearby.
Does Buffalo Wild Wings have an online presence where I can learn more or order online?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/ky/lexington/3090-old-todds-rd/sports-bar-31/ to learn more and explore options.