Buffalo Wild Wings

3.8
1537 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3090 Old Todds Road, Lexington, KY
40509, United States

Hours

Reviews

3.8
1,537 reviews
5 stars
689
4 stars
357
3 stars
187
2 stars
95
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as inattentive or unhelpful staff.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrectly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Staff Experiences

A few customers praised specific staff members for their excellent service, indicating that some employees are performing well despite overall issues.

Inconsistent Experience

Customers reported a mix of experiences, with some enjoying their meals while others faced significant problems, suggesting a lack of consistency in service and food quality.
  • JT
    James Tate
    Nov 17, 2025
    5.0
    Great food, service and atmosphere!!!!
  • DR
    Daniel Rodriguez
    Oct 28, 2025
    5.0
    Bonito lugar, las porciones son pequeñas, gran ambiente si lo tuyo, son los deportes
  • MW
    Megan Van Winkle
    Oct 14, 2025
    1.0
    Food was nasty. Wings were cold and hard. I feel like they were cooked for awhile before getting to us. We also had to wait for a very long time. Will not be back here.
  • IL
    Intricate Landscape
    Oct 6, 2025
    3.0
    Its gone way down over the years. The wings are good but when you have to wait for refills or they don't have the drinks they are advertising for specials.
  • JM
    Jessica Meyers
    Sep 28, 2025
    2.0
    The only employee that did a great job was, Brooke. She was very friendly, calm and tried to make the best out of the bad situation. Her food runners and manager failed her terribly. This is the most unorganized chaos operation. First thing is me and my husband stood at the front door waiting to be seated for 15 minutes (shoulda been the first red flag). The manager finally walked over and asked if we had been helped yet.. we said no, he stood there in confusion for a few minutes, THEN started looking for an open table. He then says I’ll be back, gotta go see if the table is cleaned off. He went and cleaned it off, sat down the menus and walked over to other employees to talk. Meanwhile me and my husband are still standing at the counter. We finally just went and sat ourselves. We ordered an appetizer but the food runners never brought us the appetizer so we just canceled the order. While we were sitting there eating, the guy seating people, (believe his name is Ethan) sat a family of 5 at a 4 person table then stood in confusion turning in circles looking for someone to figure out what to do. Leaves the family standing there for 10 minutes confused, mind you there was at least 5 tables that could sit the family comfortably surrounding the table he took them to the tables were all dirty and other employees were not friendly.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Lexington offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday to Thursday, Buffalo Wild Wings is open from 11:00 AM to midnight.