Big City Pizza Hamburg

Reviews

• DS

  Dean Sullivan

  Jan 3, 2026
  5.0
  First time visiting. Food was great and very nicely priced.
• JR

  Jodi Ritchie

  Dec 31, 2025
  5.0
  Every time we’ve gotten pizza since our first visit, comes from here! DELICIOUS!
• BB

  Ben

  Dec 26, 2025
  5.0
  We love Big City Pizza!!! This pizza is best in Lexington. We always order this for our guest and they couldn’t agree more!
• PM

  PATTY MITCHELL

  Dec 21, 2025
  2.0
  For months I have been wanting to return to BCP.. We had only been one other time and I was very impressed, at the time it was the best pizza I ever had and service was amazing. Not so much yesterday. We decided to go there to watch a sports game knowing it would be quiet, we could enjoy our food and receive excellent service and not have to wait lon for our pizza. We went to place our order and asked for the tv to be put on the local Bball game, I’m sure they instantly forgot-had to remind someone. The guy who took our order just seemed to be having a bad day, which I get. We paid and had a seat, for one 12 inch and one personal pizza, we waited almost 40 minutes. When the pizza was delivered to us, nothing was said. Just brought to the table by the hairiest guy I’ve ever seen work food service. While pulling a piece of pizza off the cardboard- my son found a long hair. He immediately threw it down because he was so grossed out. Whether employee came back out to deliver pizza to another table, we made him aware of this (pretty sure it was his hair, he had long black hair past his back and it’s just pulled back. No hairnet) , he said “well the manager isn’t here eight now.. I guess I can remake it” we told him how gross that it is and we didn’t want to wait almost another 40 minutes for them to remake. He never offered any type of discount or refund. Didn’t try to do anything. You’re telling me there was no manager of any kind on that premises??? So who was in charge?? He never offered to try and get anyone for us. Needless to say, our experience was not as good as the first one, after hyping it up in my head for months and making a 40 minute drive, we won’t make that same mistake again. The food wasn’t nearly as good as I remember. The atmosphere was okay.. employees just seemed to either not want to be there or just not care. It’s a shame too, I had such high hopes.
• RR

  riding1463

  Dec 17, 2025
  5.0
  Awesome place and good pizza really nice staff. Can't wait to eat there again.

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