Baskin-Robbins

Reviews

• RR

  randy207981

  Nov 3, 2025
  3.0
  Service was good. Ice cream was good. Restrooms were awful, gross smelly..
• SC

  Samantha Contreras

  Oct 4, 2025
  5.0
  Always a pleasure for our kids and ourselves to go here. Great service and great with the kids. 3 years running getting our sons birthday cake here and he is always so happy
• IH

  i love joshua hong

  Jul 18, 2025
  2.0
  the experience wasn’t awful, but it was unpleasant enough i feel compelled to leave a review i came to this location a little before close. (hear me out before the outrage) usually i’m strictly against doing so, but being that it was ice cream i thought it would be fine and i planned to tip EXTREMELY well (like $10 cash) to make up for my late visit. upon entering the employees not only didn’t greet or acknowledge us, but we came to the counter ready to order asap as we knew they closed soon. the employees just kind of looked at one another, almost like they were trying to decide who would take our order.. okay, fair enough we did come in late.. when we went to pay, i don’t think the cashier said a WORD to us. by that point i was already rubbed the wrong way from the lack of a greeting, so i asked my boyfriend who was paying to tip $5 on card rather than me giving them cash the machine told us it was too high of a tip, so we were unable to tip higher than 25% which was about $3.25ish. fair, the service isn’t great enough to go out of our way to tip super high anyways… but then we walk out, again the employees don’t say a WORD to us, and go to the car. in the rearview mirror i saw the lights shut off and the employees immediately exiting. at this point i felt disrespected, as i saw they didn’t even have closing duties to complete. no dishes to wash, no floors to mop, no machinery to clean… my boyfriend and i coming in added absolutely NOTHING to their to-do list… so i started wondering why were they so rude!? i 1000% understand what it’s like to work in service and have people come in late, which is why i was going to tip so well, but the service completely deterred me. it seems it was in God’s plans as the card reader wouldn’t let us tip extra either. i’m sure other times the customer service is great, it’s just when you have teenagers running an ice cream shop they need to know that they can’t yk… act like teenagers all the time. if our visit did not affect the time they left or their closing duties and they got to leave exactly at 10:00 PM on the dot, what need is there to be rude to customers? i would visit again, just wasn’t too keen on this specific experience.
• MH

  Michelle “Queen” Hart

  Jul 14, 2025
  4.0
  Always love coming here, however this visit all the tables were dirty and there was down time where the staff could have cleaned up a bit , wipe the tables maybe swept the floor. But while the girl did inventory, the guy played on his cellphone which was disappointing especially since all the tables were dirty.
• LK

  Lindsay Karczewski

  Jun 10, 2025
  3.0
  I usually go during my lunch break around 12:30. The girls typically working are very kind and helpful but unfortunately there are never dipped cones made. It has made me not want to come back as often.

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