Brand Certified
Arby's
3.9(431 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
540 W New Circle Rd, Lexington, KY
40511, United States
Certified by Arby's • Feb 22, 2026
(859) 233-7322
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/ky/lexington/540-w-new-circle-rd/store-1128
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.9
431 reviews
5 stars
189
4 stars
104
3 stars
72
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others received cold or poorly prepared items.
Customer Service
Staff friendliness varied; some customers praised the service while others experienced rudeness or inattentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Speed of Service
Service speed was frequently noted as slow, especially during busy times.
- JMJonathan Mcneese6 days ago1.0Went to purchase my wife dinner when pulled up to speaker to order in drive thru the worker acted like it was a problem to take our order. I then proceeded to the window handed them a hundred dollar bill and she felt the need to roll her eyes and tell me they cant take a hundred which I understand but could have been done without attitude. I simply told her she was a joke and she insisted on yelling and cussing out the window at me and wife. If you don’t like your job quit. I then call to speak to the manager and she insisted in cussing me out over the phone slinging racial slurs I would not suggest anyone give them any of there money they both need to be fired. This place is very unprofessional and needs to be re employed completely
- FAFelicia Adams6 days ago1.0Very rude and disrespectful
- MRMary RiveraFeb 6, 20261.0I ordered delivery and they only sent half my order. They said they can’t refund my money since I ordered DoorDash. What a joke. Ripped off over 20 dollars. Won’t get my business anymore
- KWKey WeathersJan 16, 20261.0Dont order doordash here. They clearly can't read the order, pick and choose what to put in your bag, give you whatever drink is working for the night while employing a "manager" named Meechie who apparently doesn't think that managing is her job.
- DFDonnie FryeJan 9, 20265.0Friendly staff great food
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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