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Arby's

4.1
(590 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3740 Palomar Center, Lexington, KY
40514, United States

Hours

Reviews

4.1
590 reviews
5 stars
284
4 stars
176
3 stars
76
2 stars
28
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with many noting excellent service experiences.

Food Quality

While many enjoyed the food, there were complaints about cold items and incorrect orders.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, although some mentioned unsanitary conditions in the bathrooms.

Order Accuracy

There were multiple reports of incorrect orders and issues with the drive-thru service.

Speed of Service

Service speed was inconsistent, with some customers experiencing long waits while others noted quick service.
  • JG
    Joseph Goodman
    Jan 19, 2026
    1.0
    Told them 4 times what i wanted and gave my app code. Double charged me and argued with me and didn't want to refund half my money. Service is horrible. And the food was cold
  • MK
    Mark Koon
    Dec 29, 2025
    5.0
    I have always been a fan of Arby's. My favorite sandwich has always been the Cordon Bleu, but they did away with it for a few years. But now it's back, and that, along with a large size drink and curly fries, is my go-to meal.
  • ES
    Ed Stanley
    Dec 10, 2025
    5.0
    Tavaris ,at the window has awesome customer service. He was thoughtful and friendly.
  • SR
    sue richmond
    Oct 17, 2025
    5.0
    I love the brisket pieces
  • AP
    Andrew Parrett
    Sep 22, 2025
    4.0
    Good service

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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