El Charro Tacos & Tequila Bar is a family owned restaurant. We opened our doors in September 2023. We are a fast casual taqueria style restaurant with a full bar. Our focus is to provide our customers with fast, fresh and delicious food. We use excellent quality of meats and always fresh ingredients. You order at the Front Counter both food and drinks. You are then guided to a Complimentary Salsa Bar where you can try different salsas and toppings made daily from scratch. Food and drinks are then brought to you. You are also able to sit at the bar where the bartender will provide you with full service. We have a full bar with a wide selection of Tequilas. We offer different tequila based cocktails, and also have a great selection of draft.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.