33 Staves

Reviews

• DK

  Deborah Koller

  Apr 1, 2026
  1.0
  Dinner with group in a private dining room. 15 ALL PREORDERED meals off their set menu. $42.00 pp for a small basic side salad, Tough Dry Overcooked 4 oz (if that) Chicken Breast a small amount of Roasted Redskinned Potatoes & the wrong side of Vegetables. Got Brussel Sprouts instead of the Mixed Vegetables that were ordered. Vanilla Ice Cream which understandably was the best part of the meal. Ice water to drink. The ones who got the Salmon were also disappointed ($48pp). All the guest were on time for the reservation so there was no delay to service caused by us. I don't know if the meal was over cooked to begin with or plated & held too far in advance but apparently they need to re-evaluate their process. They had only 1 server for the group which even with no additional beverages to run caused delays in service. The server herself was nice & didn't seem flustered but as someone with over 30 years in hospitality management they should have had at least 1 other person to help run the food. Several guest asked for steak knives to help to cut the tough chicken but they were never brought so we had to resort to trying to saw thru the meat with a basic butter knife. My elderly mother only managed to eat a bite or two & several others didnt manage to even do that. Over all it was a highly disappointing meal & I do not recommend coming here for this type of meal. Hopefully they do a better job of made to order meals in the restaurant but I will not be taking that risk myself to find out.
• PP

  Para Pirana

  Mar 23, 2026
  1.0
  I requested a vegetarian squash ravioli dish (The only Veg on the menu), but they were out of ravioli and did not offer any alternative. As a result, I wasn’t able to get a proper meal and ended up just having soup and an appetizer. (Even that I had to request, they didnt offer)
• MR

  Moriah Rudiger

  Feb 18, 2026
  1.0
  I live really close to this restaurant so I want to love it, though I have honesty given it way too much grace. Being a local, I often call the restaurant for to go orders. The only phone number they have listed is for the hotel who then transfers you over to the restaurant. Every time I call, I have to be transferred at least three times before someone in the restaurant picks up. They often note that the restaurant is busy, though two times ago, I literally walked in and there was only one person at a table. I called the other night and the first three times my call went to voicemail. Then, on calls four and five the restaurant staff literally picked up and let me listen to them talk to each other and to customers for 4 to 5 minutes before I eventually hung up. To me - that just added intentionality and blatant disregard for customers. If they don’t want to accept to go orders, that is fine… as it stands, they do and it is so frustrating every single time to go through this. Also, a few months ago, I ordered $63 worth of food which was all incredibly disappointing. My zucchini app only had three coins in the box. I called management who said they would issue a gift card. The gift card was only $30. So I decided to then only order what that would cover - chicken Alfredo. The noodles barely covered half of the box. For the restaurant to have such a fun location, it is incredibly disappointing that their service is non existent 100% of the time and their portions are very minimal for cost.
• KD

  Kelsey Davis

  Feb 15, 2026
  1.0
  My boyfriend and I had reservations here for Valentines Day. We were so excited to try some place new. That being said we will NEVER be back to 33 Staves again. We arrived 30 minutes before our reservation. After being seated, we waited almost 30 minutes before even getting a glass of water. Ridiculous! And before anyone asks, no the place was not packed and they had several waiters/waitresses working. After getting a water it was close to 15 minutes before our order was even taken. From there, I waited 15-20 minutes for a cocktail and an unsweetened tea. The appetizer was good, salad was decent, then we got to the entree, where we waited at least 30-45 minutes for. My boyfriend and I both ordered a steak with mashed potatoes and asparagus. When it finally arrived, after I had to threaten to walk out because we had been there for almost 2 hours and had not yet received our entree, they had given me the wrong sides and my steak was super red on the inside which I had ordered it medium well. I just went ahead and ate it because I knew if I sent it back to the kitchen that I would never see it again. While our waitress apologized, her and the other staff continued to LIE to our face saying “oh your meal is coming out right now” and “oh I think someone else took your alls food and gave it to someone else”. Just be honest and say that you all are slow and mismanaged. I counted a total of 5 couples that came in 45 minutes after us and left before we even got our entrees. The couple next to us ordered their food and was first told that they were out of the pasta they wanted. How are you out of something when you have curated a small five entree menu for Valentine’s Day?? Then, their waiter came back and said “actually we do have it, sorry about that” how do you not know what you have and don’t have. Then, when they got their meal, their waiter didn’t bring them silverware. They had to flag someone down because none of the staff cared enough to come back and check on them or notice that they didn’t even have utensils. Between the excuses, horrible service, okay food, and they didn’t even give us a free dessert or money off our meal for being there almost three hours, needless to say we won’t be back. Happy Valentines Day to us I guess🙃
• JJ

  JESSICA

  Feb 15, 2026
  4.0
  Hate to complain but I've given this restaurant business despite them improving. This was my second visit and don't really want to go back. Each time I've been with parties of 6 to 8 and there have been issues. Today our food took a while and then came out cold. It was remedied by the waitress, replacing each item that we complained about or they just kept it but really should have sent it back. I don't have any photos but I got the fruit parfait which was good, minus the large amount of fruit water discovery at the bottom of my bowl, a biscuit and gravy (gravy was brought out hot, after I hated to say that it was brought out cold). My family got espresso which had to be made fresh again, French toast which had to be made fresh again, minus my brother who just sucked it up and ate it cold, my husband and other brother got served luke-warm and good country sunrise breakfast. The service was nice and as fast as she could do with a slow kitchen. 20% was added to the bill because of our party size....which I do understand, but also don't because they clearly cannot handle 'big' parties. The atmosphere isn't the best because people are constantly carting their luggage and luggage carts through the restaurant that doesn't really have enough space for them to get through...because the hotel entrance is closed for some reason. Could be closed because they are automatic doors and it is cold out but then the chill of the constantly used door in the restaurant is opened and closed providing cold air to you, as you sit next to the already cold window.

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