Customers reported inconsistent food quality, with some praising the pizza and salad bar while others complained about cold, old, or poorly prepared items.
Service Issues
Many reviews highlighted rude or unhelpful staff, with several customers expressing dissatisfaction with management and overall service.
Cleanliness Concerns
There were multiple mentions of cleanliness issues, including dirty tables and unsanitary food preparation practices.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting good service from specific staff members and enjoyable food.
YJ
Yvonne Johnson
3 days ago
5.0
Always fresh and hot! And love the Coconut One desert pizza
WW
Whittney Wolf
3 days ago
5.0
They have the absolute hands down best s’mores dessert pizza and the sampler pizza is our favorite as well! Always have excellent service! Always polite and friendly employees!
KR
Kayla Redmon
Jan 4, 2026
2.0
This is the only pizza place I know of who barley puts any cheese on cheese sticks they’re always more like bread sticks, very disappointing to pay almost 12$ for dry “cheese” sticks
CC
Cheryl
Sep 28, 2025
1.0
I’m not sure where Kristie, the manager, has been, but if I remember correctly, this is her family’s business. If that’s the case, they really need to address what’s happening when she isn’t around. The place has gone noticeably downhill. My family and I typically visit once or twice a week, usually at night (a night during the week) and/or on weekends (Friday nights or Saturday evenings), but lately the experience has been disappointing.
The employees have been rude, and unfortunately, the managers aren’t setting a better example either. I’ve tried to get names, but employees don’t seem to wear name tags. Most of the staff I see are young women along with a middle age woman and an older woman, and none have been particularly friendly. (None seem to have a time of day for a customer when needed) I may just be one customer, but I usually bring a group with me, and I often overhear other customers complaining as well. Salad bar has very little in it, spaghetti dried out always, very little pizza or old so it sits there because no one will eat it and desserts are rarely available. I haven’t received my request for weeks (even when there is very little business) and again, I’m there a couple times a week.
I work closely with the public as well as with professionals with big titles, and I often hear the same concerns echoed. In a small town, word of mouth carries a lot of weight—it can either build up a business or break it down.
This is a recent shift, but it’s concerning. I strongly suggest improving the leadership there—or bringing Kristie back—before the situation gets worse.
BM
Brendan McLeod
Sep 8, 2025
5.0
Very clean and lots of toppings on pizza served on the buffet.
What are the dine-in hours at Mr Gatti's Pizza in Leitchfield?
Dine-in customers can visit Mr Gatti's Pizza from 11:00 AM to 8:00 PM every day of the week.
Until what time is the drive-through service available?
The drive-through at Mr Gatti's Pizza is open daily from 11:00 AM until 9:00 PM.
Can I order takeout or pickup at Mr Gatti's Pizza?
Yes, both takeout and pickup services are available daily from 11:00 AM to 9:00 PM.
Does Mr Gatti's Pizza offer online ordering?
Yes, online ordering is available every day from 11:00 AM to 9:00 PM.
What type of pizzas and food does Mr Gatti's Pizza specialize in?
Mr Gatti's Pizza specializes in pizza, pizza buffet, fresh dough, cheesesticks, salad, and build-your-own pizza options.
Which payment methods are accepted at Mr Gatti's Pizza?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the address and location details of Mr Gatti's Pizza in Leitchfield?
Mr Gatti's Pizza is located at 619 S Main St, Leitchfield, KY 42754, USA.
What nearby pizza restaurants can customers find around Mr Gatti's Pizza?
Near Mr Gatti's Pizza, there are other pizza options such as Gatti's Pizza, Little Caesars Pizza, and Papa John's Pizza, providing variety for pizza lovers in the area.
Are there convenient nearby places to stop by before or after dining at Mr Gatti's Pizza?
Yes, nearby grocery stores like Stevenson Salvage Grocery and Hometown IGA Leitchfield, as well as Dairy Queen Grill and Chill for desserts, are close by for additional convenience and treats.
Is there automotive service near Mr Gatti's Pizza if I need car repairs or parts?
Yes, customers can visit nearby automotive businesses such as AutoZone Auto Parts, Two Brothers Garage, and AutoSmart Leitchfield for repairs and parts.