Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.
Staff Attitude
While some customers noted friendly and helpful staff, others experienced rudeness and lack of professionalism.
Operational Hours
Several customers expressed frustration over inconsistent hours and being turned away despite posted hours.
WS
William Smith
Nov 4, 2025
4.0
Drive thur. Lol
MB
Melissa Berryhill
Oct 27, 2025
2.0
No gloves on when dipping out the chilli
JG
Jacob Guerin
Sep 30, 2025
3.0
Wasn't open when the hours say they were supposed to be open. Stopped at drive through and no one answered. Drove past window and had aomeone standing there awkwardly staring at me. We just drove off.
FJ
Fulton Culbreth jr
Sep 29, 2025
4.0
Overall decent, food was great, tried the cold foam coffees, caramel was good but not really sold on the chocolate.
WC
Whitney Cain
Sep 24, 2025
5.0
Let me tell y’all something. Since Wendy’s switched ownership the folks working out there are top notch!! The food has always been great! If they mess something up they fix it with no issue! Honestly the whole team for day and night shift have been wonderful. If you treat them kind they go above and beyond what’s actually called for with fast food. We eat out often and they really are one of the best places in town right now to get fast food. The whole team is wonderful and helpful. If they’re busy please be kind because if you are I promise they’ll take care of you!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lebanon, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lebanon, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 692-0470.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #718 Lebanon Wendy’s serve breakfast?
Yes, this Wendy’s location in Lebanon, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Lebanon, KY?
The drive-thru is open every day from 7:00 AM to 10:00 PM.
Is the Wendy's at 804 West Main Street in Lebanon still open?
Yes, this Wendy's location is open and committed to serving quality food every single day.
Can I get Wendy's food delivered to my home near Lebanon, KY?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com under the “Get It Delivered” section.
Does this Wendy's location serve breakfast, and what options are available?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides. Order via the app or website selecting this location.
How can I contact Wendy's Lebanon location for questions or feedback?
You can call (270) 692-0470 to reach this location directly or visit the contact page on Wendy's website. For customer care feedback, use Live Chat or call 888-624-8140.
What payment methods are accepted at Wendy's in Lebanon?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other fast food options near Wendy's on West Main Street?
Yes, nearby fast food restaurants include LaGwen Drive In, Captain D's seafood, China King Buffet, Little Caesars Pizza, KFC, and Taco Bell, offering a variety of cuisines close to Wendy's.
What nearby facilities could a Wendy's customer visit after their meal?
Customers can visit nearby places such as Fitness One for a workout, Skin Glow By Yuli LLC for spa services, or The Cozy Loft Boutique & Consignment for shopping fashion accessories.
Is there a gas station near Wendy's where I can fuel up after grabbing food?
Yes, Newcomb Oil Five Star and FiveStar convenience stores and gas stations are located nearby for your fueling needs.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com by selecting the Lebanon, KY location for pricing and availability.