Wendy's

3.7
403 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
804 West Main Street, Lebanon, KY
40033, United States

Hours

Reviews

3.7
403 reviews
5 stars
176
4 stars
79
3 stars
64
2 stars
21
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.

Staff Attitude

While some customers noted friendly staff, others experienced rudeness and lack of professionalism.
  • MP
    My Phone
    Dec 4, 2025
    1.0
    Im not sure who owns this Wendy's but it is overrun by incompetence and laziness. Went through the drive thru, paid cash, then they handed someone else's debt card to me. After I gave it back saying it wasn't mine they just shrugged like it was nothing. After getting our food, had to take the fries back because they weren't just cold they were hard as a rock, like fries you find while vacuuming your car out hard. If the owners dont do something then I hope wendys as a corporation takes notice. I hate to even leave 1 star but it won't let me leave a comment without it so thats the only reason its getting any.
  • WS
    William Smith
    Nov 4, 2025
    4.0
    Drive thur. Lol
  • MB
    Melissa Berryhill
    Oct 27, 2025
    2.0
    No gloves on when dipping out the chilli
  • JG
    Jacob Guerin
    Sep 30, 2025
    3.0
    Wasn't open when the hours say they were supposed to be open. Stopped at drive through and no one answered. Drove past window and had aomeone standing there awkwardly staring at me. We just drove off.
  • FJ
    Fulton Culbreth jr
    Sep 29, 2025
    4.0
    Overall decent, food was great, tried the cold foam coffees, caramel was good but not really sold on the chocolate.

Frequently Asked Questions About Wendy's

Is #718 Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Lebanon, KY?

The drive-thru is open every day from 7:00 AM to 10:00 PM.