Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.
Staff Attitude
While some customers noted friendly staff, others experienced rudeness and lack of professionalism.
MP
My Phone
Dec 4, 2025
1.0
Im not sure who owns this Wendy's but it is overrun by incompetence and laziness. Went through the drive thru, paid cash, then they handed someone else's debt card to me. After I gave it back saying it wasn't mine they just shrugged like it was nothing. After getting our food, had to take the fries back because they weren't just cold they were hard as a rock, like fries you find while vacuuming your car out hard. If the owners dont do something then I hope wendys as a corporation takes notice. I hate to even leave 1 star but it won't let me leave a comment without it so thats the only reason its getting any.
WS
William Smith
Nov 4, 2025
4.0
Drive thur. Lol
MB
Melissa Berryhill
Oct 27, 2025
2.0
No gloves on when dipping out the chilli
JG
Jacob Guerin
Sep 30, 2025
3.0
Wasn't open when the hours say they were supposed to be open. Stopped at drive through and no one answered. Drove past window and had aomeone standing there awkwardly staring at me. We just drove off.
FJ
Fulton Culbreth jr
Sep 29, 2025
4.0
Overall decent, food was great, tried the cold foam coffees, caramel was good but not really sold on the chocolate.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Lebanon, KY?
The drive-thru is open every day from 7:00 AM to 10:00 PM.
Is the Wendy's at 804 West Main Street in Lebanon still open?
Yes, this Wendy's location is open and committed to serving quality food every single day.
Can I get Wendy's food delivered to my home near Lebanon, KY?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com under the “Get It Delivered” section.
Does this Wendy's location serve breakfast, and what options are available?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides. Order via the app or website selecting this location.
How can I contact Wendy's Lebanon location for questions or feedback?
You can call (270) 692-0470 to reach this location directly or visit the contact page on Wendy's website. For customer care feedback, use Live Chat or call 888-624-8140.
What payment methods are accepted at Wendy's in Lebanon?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other fast food options near Wendy's on West Main Street?
Yes, nearby fast food restaurants include LaGwen Drive In, Captain D's seafood, China King Buffet, Little Caesars Pizza, KFC, and Taco Bell, offering a variety of cuisines close to Wendy's.
What nearby facilities could a Wendy's customer visit after their meal?
Customers can visit nearby places such as Fitness One for a workout, Skin Glow By Yuli LLC for spa services, or The Cozy Loft Boutique & Consignment for shopping fashion accessories.
Is there a gas station near Wendy's where I can fuel up after grabbing food?
Yes, Newcomb Oil Five Star and FiveStar convenience stores and gas stations are located nearby for your fueling needs.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com by selecting the Lebanon, KY location for pricing and availability.