Arby's

3.8
296 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
768 West Main Street, Lebanon, KY
40033, United States

Hours

Reviews

3.8
296 reviews
5 stars
110
4 stars
97
3 stars
36
2 stars
22
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or poorly assembled.

Service Speed

Many reviews highlighted slow service times, particularly during busy periods, leading to frustration among customers.

Customer Experience

While some customers praised the friendly staff and good service, others experienced rudeness and issues with order accuracy.

Pricing Concerns

Several customers noted that prices were high relative to the quality of food received, leading to dissatisfaction.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was dirty while others found it acceptable.
  • TR
    Tara Reid
    1 day ago
    2.0
    1:21pm on a Sunday. 3 couples including us in the lobby. Had to wait at the counter until the drive thru person told someone to come wait on us. Waited 10min for or food. Was missing part of the food when given, and had to all for the rest. The fries were barely warmer than my mouth temp. The Au jus sauce was cold, and the sandwich was microwaved
  • DN
    Douglas Neat
    Dec 26, 2025
    1.0
    If they get your order right it will be a miracle or even give it to you
  • TF
    Troy Fuller
    Oct 4, 2025
    1.0
    I've went to get the Loaded Italian 3 times this week and was told "we still don't have any" and finally instead of ordering something different, I drove off. It still says on the sign "Loaded Italian is Back" Well BS!!! Take is off the menu and the sign if you are not going to serve it.
  • PH
    Phillip Hayden
    Sep 19, 2025
    5.0
    Highly Recommended !!
  • SW
    Steve W
    Jul 24, 2025
    3.0
    Too expensive.