Subway

Reviews

• LC

  Leighana Campbell

  Mar 5, 2026
  1.0
  I placed a couple orders and used a discount. Went to go pick up our dinner and only one sandwich was made. I asked where the other ones were and he asked for my phone. He pointed at where they were cancelled and he was physically shaking he was so mad. I asked why they were cancelled and he said he didn’t know. It clearly said he cancelled the orders. I asked him why he cancelled them and he said because I used too many coupons. There were 3 of us paying separately. So obviously I used the coupons. He is an Indian guy and he was so mad his face was red. It was the strangest interaction I have ever had. He was so mean and angry. He was complaining how the other store at Walmart doesn’t take any coupons and all of us in Lawrenceburg go to his store to use the coupons. He said he can’t wait for someone to buy his store so he can leave here. I would never go to this subway again simply because I have never been treated so horribly in my life.
• KM

  Kelci McIntosh

  Jan 9, 2026
  2.0
  So typically we go to this location every now and again. Never had any issues. We will pre order and pick up our subs. The website was glitching and wouldn’t let us add a kids meal on tonight for our two year old. Last time we ordered through the website it worked just fine picked it up with no issue. Walked in tonight and our subs weren’t made yet. Asked if they could please add a kids sub meal on. I was informed they don’t offer kids subs & I said I just ordered one recently with no issue from this location. I said you can just make what we pre ordered then I’ll tell you what I’d like on the other sub. Waited & when done went up to the counter & the subway employee started ranting about how people are cheating the system and ordering kids meals online and taking things from the fridge. Essentially eluding to the fact that adults are ordering kids meals. Refused to provide me with a kids sub meal & proceeded to charge me almost 8 dollars for a turkey & cheese 6 inch sub on white bread which my two year old won’t even finish or eat all of. It was terrible customer service & disrespectful. The meal is for my two year old and like I said one was provided just recently with a drink & applesauce which comes with the meal. I don’t know why tonight was suddenly different & I was made to feel like I was stealing something. I don’t know if I will go back to this location as it was extremely inappropriate and not how I want to be treated when I am already a regular paying customer.
• MS

  Michael Skuczas

  Dec 31, 2025
  1.0
  Every time we order, it’s wrong. They never toast sandwiches nor add everything they should. Do yourself a favor and drive to Frankfort for a better sandwich stop.
• SC

  Sandra Cox

  Nov 21, 2025
  1.0
  The drive through sign said the drive through was open, but no one ever answered. I went in and the attitude of the staff was awful. He obviously did not want to be there and he only put bologna on a cold cut sandwich. The service was awful and the attitude was awful. Will not go back!
• AT

  Angela Tucker

  Jul 29, 2023
  3.0
  I overheard that the management takes tips from their employees to make up for missing money from other shifts! This is unfair! Also poor service, nasty lobby and not enough staff. People were walking out when the young man working alone was running out of items and became overwhelmed! This store needs new management and health dept. should be called in.