Subway

Reviews

• KM

  Kelci McIntosh

  3 days ago
  2.0
  So typically we go to this location every now and again. Never had any issues. We will pre order and pick up our subs. The website was glitching and wouldn’t let us add a kids meal on tonight for our two year old. Last time we ordered through the website it worked just fine picked it up with no issue. Walked in tonight and our subs weren’t made yet. Asked if they could please add a kids sub meal on. I was informed they don’t offer kids subs & I said I just ordered one recently with no issue from this location. I said you can just make what we pre ordered then I’ll tell you what I’d like on the other sub. Waited & when done went up to the counter & the subway employee started ranting about how people are cheating the system and ordering kids meals online and taking things from the fridge. Essentially eluding to the fact that adults are ordering kids meals. Refused to provide me with a kids sub meal & proceeded to charge me almost 8 dollars for a turkey & cheese 6 inch sub on white bread which my two year old won’t even finish or eat all of. It was terrible customer service & disrespectful. The meal is for my two year old and like I said one was provided just recently with a drink & applesauce which comes with the meal. I don’t know why tonight was suddenly different & I was made to feel like I was stealing something. I don’t know if I will go back to this location as it was extremely inappropriate and not how I want to be treated when I am already a regular paying customer.
• MS

  Michael Skuczas

  Dec 31, 2025
  1.0
  Every time we order, it’s wrong. They never toast sandwiches nor add everything they should. Do yourself a favor and drive to Frankfort for a better sandwich stop.
• SC

  Sandra Cox

  Nov 21, 2025
  1.0
  The drive through sign said the drive through was open, but no one ever answered. I went in and the attitude of the staff was awful. He obviously did not want to be there and he only put bologna on a cold cut sandwich. The service was awful and the attitude was awful. Will not go back!
• AU

  abhinav udana

  Sep 25, 2025
  5.0
  The workers are very nice and the restaurant is very clean
• DG

  Desaray Greer

  Sep 11, 2025
  5.0
  Iv drove out here from brooks Kentucky to take car of some business and stopped by to grab lunch. This place is the most cleanest, organized, and the most freshest food iv ever seen at any subway. The bread was soooo soft and cooked perfectly. The meats was nice and stocked and you could tell it was all just put out and stocked and the veggies looked sooooo new and fresh. The service was extremely fast and professional. I wish the subways out by where I live was this good. I won't even eat at any of the ones around my town. Keep up the good work! 😁

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