Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,141 reviews
5 stars
388
4 stars
236
3 stars
204
2 stars
128
1 star
185
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior and lack of acknowledgment from employees.
Food Quality
Customers frequently mentioned cold or stale food, with several complaints about the freshness and preparation of items.
Service Speed
Several reviews noted slow service, particularly in the drive-thru, with long wait times being a common complaint.
- EEElizebeth4 days ago3.0Loved the guy that handed the food, great laugh and vibes, doors locked an hour early and I had to pee so bad. Ice cream tasted a bit off, way too much vanilla. Loved the sign that changed colors too.
- LEL Eads5 days ago1.0Extremely upset to hear that my 72 year old mother was trapped in a bathroom stall and an employee, that found her, left it up to her husband to help get her out ! She had to call me, her daughter to call her spouse. Flustered and unable to call him, she was able to reach me. No manager went in to attend the situation. No apology. Again, No assistance from anyone in McDonald's. I called later that day to complain to the manager. Dalton, who didn't want to give his name at first and asked why I wanted it. Informed him I'd like to know whom I was speaking with He then put me on hold in the middle of the discussion. I explained the situation, since he was not there earlier. HE AGAIN was mumbling and taking to someone else asking if I wanted an 800 number, & I said I'd like to know they would fix the door so no one else got trapped! After he was not able to listen since he said he was working with the drive thru, I just left the conversation aggravated he could not even listen to my concern.
- MAMiles AndersonOct 27, 20253.0It’s okay I still eat there but sometime they can’t get ur damn Oder right.
- RWRj WilkinsOct 26, 20251.0Was watching them cook not a single person had 2 gloves on poeple making the sandwiches had maybe one glove on a hand. The person bagging had no gloves on. Watched a employee leave the back go sit in lobby then walk back and help didnt wash hands or put gloves on.
- SRSamantha RaskaSep 24, 20251.0Ordered a cheeseburger....somehow missing the burger part 😕
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer any special ordering options?
Yes, this location offers curbside pickup, drive-thru service, mobile ordering through the McDonald's App, and McDelivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's?
Yes, free WiFi is one of the services provided at this location.
Where is this McDonald's located?
It is located at 1013 Commerce Way, Lawrenceburg, KY 40342, USA.
Are there any nearby gas stations close to this McDonald's?
Yes, 4 Way Stop N Go and Marathon Gas are nearby gas stations where customers can refuel before or after visiting McDonald's.
What recreational activities are available near this McDonald's?
Empire Sports Paintball offers paintball and sports fitness activities nearby, providing a fun option before or after your meal.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Verona Pizza for Italian cuisine, Don Pedro's MexGrill for Mexican food, and Big Jack's Coffeehouse & Cafe for coffee and casual meals.