Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,147 reviews
5 stars
388
4 stars
236
3 stars
206
2 stars
128
1 star
189
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported cold, stale, or improperly prepared food, including soggy fries and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with some finding it difficult to find clean tables.
Staff Friendliness
Despite the issues, some customers praised individual staff members for their friendliness and positive attitudes.
Inconsistent Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others reported repeated problems.
- JJJosh Bradley (Joshosaurus422)2 days ago1.0Probably the worst McDonald's experience I've had. Everyone I spoke with at this location seem to have an attitude for absolutely no reason. My order was missing several items and the items that I did receive for made incorrectly. I ordered a large triple cheeseburger meal, plain, with light ice in the drink. The burger was correct, but I got a small fry and extra ice in the drink. I had also ordered a Happy Meal and got McDisappointment, instead. The Happy Meal I didn't even come with the chicken nuggets or the toy. And the fries were just dumped out into the box. Absolutely pathetic.
- RBRenee BellDec 23, 20253.0The food was cold
- SASeth AkersDec 13, 20251.0Food is old and been sitting out to long fries are never crispy always soggy and gross and they can't even get a double cheeseburger w/ only cheese right.
- EEElizebethNov 20, 20253.0Loved the guy that handed the food, great laugh and vibes, doors locked an hour early and I had to pee so bad. Ice cream tasted a bit off, way too much vanilla. Loved the sign that changed colors too.
- LEL EadsNov 19, 20251.0Extremely upset to hear that my 72 year old mother was trapped in a bathroom stall and an employee, that found her, left it up to her husband to help get her out ! She had to call me, her daughter to call her spouse. Flustered and unable to call him, she was able to reach me. No manager went in to attend the situation. No apology. Again, No assistance from anyone in McDonald's. I called later that day to complain to the manager. Dalton, who didn't want to give his name at first and asked why I wanted it. Informed him I'd like to know whom I was speaking with He then put me on hold in the middle of the discussion. I explained the situation, since he was not there earlier. HE AGAIN was mumbling and taking to someone else asking if I wanted an 800 number, & I said I'd like to know they would fix the door so no one else got trapped! After he was not able to listen since he said he was working with the drive thru, I just left the conversation aggravated he could not even listen to my concern.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer any special ordering options?
Yes, this location offers curbside pickup, drive-thru service, mobile ordering through the McDonald's App, and McDelivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's?
Yes, free WiFi is one of the services provided at this location.
Where is this McDonald's located?
It is located at 1013 Commerce Way, Lawrenceburg, KY 40342, USA.
Are there any nearby gas stations close to this McDonald's?
Yes, 4 Way Stop N Go and Marathon Gas are nearby gas stations where customers can refuel before or after visiting McDonald's.
What recreational activities are available near this McDonald's?
Empire Sports Paintball offers paintball and sports fitness activities nearby, providing a fun option before or after your meal.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Verona Pizza for Italian cuisine, Don Pedro's MexGrill for Mexican food, and Big Jack's Coffeehouse & Cafe for coffee and casual meals.