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McDonald's

3.4
(1150 reviews)

Business Details

1013 Commerce Way, Lawrenceburg, KY
40342, United States
(502) 859-3843
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1013 Commerce Way, Lawrenceburg, KY
40342, United States

Hours

Reviews

3.4
1,150 reviews
5 stars
390
4 stars
237
3 stars
206
2 stars
128
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude interactions and long wait times.

Food Quality

Many reviews highlighted issues with food temperature and freshness, including cold and stale items, as well as incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Drive-Thru Efficiency

While some customers appreciated quick service in the drive-thru, others reported long wait times and poor communication.
  • MW
    michael watts
    Feb 19, 2026
    5.0
    Service was quick, and friendly. It was as clean and look like it did when it first opened
  • AA
    Angelique
    Feb 3, 2026
    5.0
    Will drive across town for this one if I want McDonald's. Food is always hot and fresh and order is correct. Easy stop for coffee and hash browns on the way, always friendly at the windows. Deeply appreciated! Thank you!! 😊
  • JJ
    Josh Bradley (Joshosaurus422)
    Jan 10, 2026
    1.0
    Probably the worst McDonald's experience I've had. Everyone I spoke with at this location seem to have an attitude for absolutely no reason. My order was missing several items and the items that I did receive for made incorrectly. I ordered a large triple cheeseburger meal, plain, with light ice in the drink. The burger was correct, but I got a small fry and extra ice in the drink. I had also ordered a Happy Meal and got McDisappointment, instead. The Happy Meal I didn't even come with the chicken nuggets or the toy. And the fries were just dumped out into the box. Absolutely pathetic.
  • RB
    Renee Bell
    Dec 23, 2025
    3.0
    The food was cold
  • SA
    Seth Akers
    Dec 13, 2025
    1.0
    Food is old and been sitting out to long fries are never crispy always soggy and gross and they can't even get a double cheeseburger w/ only cheese right.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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