Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
232 reviews
5 stars
114
4 stars
51
3 stars
24
2 stars
12
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and polite staff, highlighting individual employees for their excellent service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, leading to a mixed perception of food quality.
Wait Times
Several reviews mentioned long wait times in the drive-thru and for food orders, with some customers expressing frustration over delays.
Order Accuracy
There were multiple reports of incorrect orders and issues with food preparation, indicating a need for improvement in order accuracy.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
- VRVincent RitchieJan 3, 20264.0Staff is friendly. Food is good. Just be ready to wait.
- DBDerek BradleyNov 24, 20255.0Always good food at this location and the young man running the register always stays upbeat and has great customer service if it weren't for him I would not be writing this review I'm not usually one to leave one but he consistently does a good job. So to you good job and keep it up youngin there's plenty of good thing to come in life with a good attitude like yours.
- JJJsmith1Nov 20, 20251.0i've been here a few times and the food is usually good. the service took long at times but i was never in a rush. until i decided to come on my lunch break at work and was pulled to the curb and made to wait for 10 minutes on french fries that had long been done or never dropped in the first place. i got my refund for the food and will not be giving this place any of my business again
- BTBillie TurnerNov 10, 20255.0Robert in lawrencburg ky took our order and was so pleasant and nice! Thanks Robert!
- BABrittany AllardOct 29, 20255.0We go to Arby’s in Lawrenceburg a couple times a month and tonight was by far the best experience we have had. The food was made exactly as we had requested and the tall young man at the drive thru window that handed us our food was so polite and friendly. Great job Arby’s!