Food quality is inconsistent, with reports of dry and overcooked items, but some customers enjoyed fresh and hot meals.
Service Speed
Service speed is frequently criticized, with long wait times reported in both drive-thru and dine-in experiences.
Staff Attitude
Customer service varies; some staff are praised for friendliness and professionalism, while others are noted for being unhelpful or unprofessional.
Cleanliness
The restaurant has been reported to have unpleasant odors and cleanliness issues, impacting the dining experience.
Management Issues
There are concerns about management effectiveness, with reports of disorganization and lack of staff oversight.
TR
Tom Rocklin
Oct 30, 2025
5.0
We stopped here on our way back from a visit with family out of town. The menu was familiar, of course, and we selected our favorites. The food was great, hot as fresh, as expected, and the dessert was great too. We were surprised to see breakfast items on the menu, since ours at home doesn't do that.
MB
Montresor (Beau)
Oct 29, 2025
5.0
This DQ always has chocolate soft serve!! It’s my favorite as I am never disappointed here. The service is always really friendly too. I live in Louisville and drive out to LaGrange for this DQ. Thank you!
TN
Todd Neal
Oct 24, 2025
4.0
Had a good hot breakfast here.
MM
Mak Mar
Sep 12, 2025
5.0
The people in here care about their job .awesome place
RL
Ray Littlefield
Sep 7, 2025
1.0
Was told too busy to serve ice cream at 7 pm on a Sunday, drove away to Freddie’s
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill in La Grange, KY known for?
Dairy Queen Grill & Chill in La Grange, KY is known for its soft-serve ice cream and signature shakes, alongside classic burgers and fries in a fast-food setting.
What are the operating hours of Dairy Queen Grill & Chill in La Grange?
Dairy Queen Grill & Chill is open every day from 6:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in La Grange?
It is located at Lagrange Sq Center, 325 S 1st St, La Grange, KY 40031-1223, USA.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, this location offers a drive-thru service as well as outdoor seating for customers.
Is the Dairy Queen Grill & Chill in La Grange family-friendly and accessible?
Yes, it welcomes families and children, provides high chairs, is wheelchair accessible, and has restrooms available.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their ordering website and download the Dairy Queen app for exclusive deals and mobile rewards.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular menu items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
Are there other food and dining options near Dairy Queen Grill & Chill at Lagrange Sq Center?
Yes, nearby dining options include Domino's Pizza, SavorMex Lagrange (Mexican restaurant), Long John Silver's (seafood and American cuisine), Chen Garden (Chinese restaurant), and Arby's (fast food sandwiches).
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
You might visit Revival Coffee Company for coffee and smoothies or explore Traderbakers Flea Market for unique shopping experiences nearby.
Are there personal care or health-related services near Dairy Queen Grill & Chill?
Yes, nearby services include Tiffany's Hair Salon, LA Nails, Community NP Family Care, LaGrange Chiropractic, and Oldham Nutrition café.