Buffalo Wild Wings

3.9
1031 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
9134 Taylorsville Road, Jeffersontown, KY
40299, United States

Hours

Reviews

3.9
1,031 reviews
5 stars
482
4 stars
263
3 stars
103
2 stars
55
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive staff while others report long wait times and rude behavior from management.

Food Quality

Food quality is frequently criticized, with reports of cold, overcooked, or flavorless dishes, leading to customer dissatisfaction.

Cleanliness

Multiple reviews highlight poor cleanliness, particularly in restrooms, which raises concerns about overall hygiene standards.

Customer Experience

Some customers have had positive experiences due to friendly staff, while others report feeling unwelcome or ignored, impacting their overall enjoyment.

Order Accuracy

There are numerous complaints about incorrect orders, missing items, and issues with takeout, indicating a need for better order management.
  • MC
    Matthew Covey
    3 days ago
    2.0
    Wasn't very pleased waited over an hr for food service sucked dined in wasn't happy at all !! Do better
  • TB
    Tim Barth
    Nov 10, 2025
    5.0
    Not only quick and friendly Service but also great tasting food! 🙂
  • CC
    CustomersMatter
    Nov 6, 2025
    5.0
    Excellent customer service just thrills me! I am disappointed I can't give Jenna, our amazing waitress 10 stars! She was friendly, knowledgeable of the menu and just a positive energy to be around. My husband and I enjoyed our lunch too. It was tasty, filling, and great price for the meal we ordered. We will be back!
  • DC
    Dorothy Crowley
    Sep 13, 2025
    5.0
    The server we had was very good no complains at all
  • EC
    Eva Cardwell
    Aug 3, 2025
    2.0
    We went in for a lovely afternoon lunch. The service was relatively quick, however, the food was DISGUSTING. We ordered the sampler appetizer with some fried pickles on the side. Unfortunately, the fried pickles tasted like they were fried in old chicken grease oil. And the chicken wasn’t any better, it tasted old and was bouncy. Our nachos on our sampler were okay, however, they were just as cold as the chicken if not more. And the icing on top of the cake, the mozzarella sticks tasted as if they were made in the same oil. I don’t know what the managers are enforcing in the kitchen, but they don’t seem up to health code standards, let alone our standards.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Jeffersontown specialize in?

Buffalo Wild Wings in Jeffersontown specializes in award-winning Buffalo, New York-style wings, offered in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Jeffersontown?

Buffalo Wild Wings is open from 11:00 AM to midnight from Monday to Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.