Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
242 reviews
5 stars
119
4 stars
59
3 stars
35
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising specific items like breakfast and ice cream, while others reported cold or poorly prepared meals.
Service Issues
Frequent complaints about poor customer service, including mistakes with orders and rude staff interactions.
Cleanliness
Generally positive remarks about the cleanliness of the dining area and restrooms.
Speed of Service
Service speed is inconsistent; some customers experienced quick service while others faced long wait times.
Value for Money
Concerns about high prices relative to food quality, with some customers feeling the food is not worth the cost.
- JKJames Kerr5 days ago5.0Excellent breakfast
- MAMarsha AllenAug 27, 20255.0They have the famous ice cream cake that you can't get anywhere else. The staff is respectful and the atmosphere is good. It's a good place to take the kids for a week end treat.
- NHNoah HurstJul 12, 20255.0One of our social workers from the Kentucky Cabinet had a mistake in her order, & the staff was quick & cordial in correcting it. Dining area & restrooms were clean & well-kempt.
- SMStephen MeisterJun 17, 20255.0Great ice cream
- JNJohn NeaceFeb 12, 20203.0Brown lettuce in salad. Even ordered special hoping it would be fresh. Nope.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Jackson, KY?
The restaurant is open Monday to Thursday from 6:00 AM to 9:30 PM, Friday and Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/44051/.
Are there any special deals available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Jackson?
It is located at 198 Back Ln, Jackson, KY 41339-9640, USA.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Pet World for pet supplies, Family Dollar and Dollar General for retail shopping, and Peoples Bank for banking services.
Are there any medical facilities near Dairy Queen Grill & Chill?
Yes, nearby medical facilities include Jackson Physical Therapy, Jackson Urology Clinic, Kentucky River Orthopedics and Sports Medicine, and Dr. Clemente V. Zulueta Jr, Md.
Is there a post office near Dairy Queen Grill & Chill for mailing services?
Yes, the nearby post offices include the United States Postal Service, UPS Authorized Shipping Provider, Post Office-Jackson, and USPS.