Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Independence, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Independence, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
769 reviews
5 stars
314
4 stars
207
3 stars
114
2 stars
57
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some report friendly and efficient staff, others mention rude service and issues with the AI ordering system.
Food Consistency
The quality of food varies significantly; some customers enjoy fresh and hot meals, while others complain about cold, undercooked, or old food.
Pricing Issues
Several reviews express dissatisfaction with pricing, particularly regarding charges for extra condiments and perceived value for money.
Cleanliness
The cleanliness of the restaurant is generally praised, although some customers reported dirty conditions.
- ALAndrew Langguth5 days ago5.0Food is always good ! I much prefer the Wendy’s in the area compared to other options because it’s typically a calmer more pleasant environment and experience. Often times I find myself there is for a quick and easy dinner with my 14 month old. Each time I’m there the employees are friendly and quick. Especially Regina the manager! She is great and always as helpful as possible and remembers and makes conversation with my son. Regina really is awesome and makes sure we are taken care of. Thanks again!
- TDTerry DohertyDec 21, 20254.0Normally when we get the chicken tenders they are nice size. Today, not so. Disappointed. Still tasted good.
- ABAndrew BergmanDec 21, 20251.0They added an absolutely awful AI ordering system that makes the drive thru ordering process atrocious. The employee working the drive thru was almost less helpful than the stupid AI system, still managing to get our very simple order complete. When we finally did get the correct food, it was cold and chewy like it had been sitting out for hours. Highly disappointing compared to Wendy’s used to be, especially for how expensive it is now. Don’t eat here.
- TBTim BeckerNov 28, 20251.0Asked for a single BBQ for my fries. The Super Manager stepped in to protect profits by telling me "actually they are .53 cents". What happened to just tossing the customer a single sauce packet? Hopefully they share profits with the manager for all her amazing approach to cost saving.
- NLNate LenhoffOct 30, 20251.0Spent $50 on Wendy's for my family and they tried to charge me $.53 for 2 extra ranches.
Frequently Asked Questions About Wendy's
Is Independence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Independence, KY?
The drive-through is open from 6:00 AM to midnight Monday through Friday, and from 6:30 AM to midnight on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Independence, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on 1992 Declaration Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the Wendy’s Independence, KY location?
Yes, this location features a drive-thru service for customer convenience.
How can I provide feedback or contact Wendy’s in Independence?
You can contact their Customer Care team via live chat or phone at 888-624-8140, fill out their Customer Satisfaction Survey online, or call this location directly at (859) 363-9363.
Where can I find the menu and order online from this Wendy’s?
Visit https://order.wendys.com and select the Independence, KY location or use the Wendy's mobile app to view the menu and place your order.
Are there any nearby restaurants where I can grab a meal before or after visiting Wendy’s?
Yes, nearby options include Chipotle Mexican Grill for Mexican cuisine, Snappy Tomato Pizza for pizza, and Buffalo Wild Wings if you want an American-style meal.
What nearby places can be useful for customers driving to Wendy’s?
There are nearby services like Shell gas station for fueling up and Valvoline Instant Oil Change for quick auto service near Wendy’s on Declaration Drive.
Are there any nearby places for coffee lovers around Wendy’s in Independence?
Yes, Starbucks is located nearby if you want to enjoy coffee before or after your meal at Wendy’s.
What types of meals are served at Wendy’s in Independence?
Wendy's serves breakfast, lunch, and dinner at this location.