Taco Bell

3.0
621 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2019 Centennial Blvd in Independence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2019 Centennial Blvd, Independence, KY
41051, United States

Hours

Reviews

3.0
621 reviews
5 stars
167
4 stars
100
3 stars
95
2 stars
71
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many receiving poorly made items or missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior and lack of accountability for mistakes.

Mixed Experiences

While some customers had positive experiences, many expressed frustration with the overall service and food quality.
  • RM
    Rachel Marie
    Nov 14, 2025
    1.0
    The customer service through the drive-in was not great. I had asked for a minute to look at the menu, and when we proceeded to order, she made us feel rushed, repeatedly asking what drink we wanted with the $ 9 box, the flaming hot grilled cheese burrito box. We ordered the rest of our food but forgot something because we felt rushed. Then I asked to substitute the nachos and cheese for a cinnamon twist, and that was a huge mistake. I even told her if it was an issue, not to worry about it, but she said it was fine. We got our food pulled off, and when my family member tried the twist, they literally tasted like chemicals, and when I smelled them, they smelled so awful it was crazy. I called to inform the store, and the same woman who took our order answered the phone when I told her the issue. She plainly said, "ok," as if she didn't care about the issue. She was not interested in making me feel like it was something she gave a crap about. If people do not like working in fast food, there are other jobs. Staying someplace you hate and letting people's food be horrible and not caring is a choice. Honestly we thought they did something to the food so didn't eat it or go back, nor will we ever.
  • MM
    Monica
    Nov 8, 2025
    1.0
    I don't go here anymore because I have never gotten a correct order.
  • JR
    jesse robinson
    Nov 4, 2025
    5.0
    Kelly is amazing on the customer service.
  • BI
    Barbara Iles
    Nov 4, 2025
    1.0
    Just wasn't good
  • DD
    David Dressman
    Nov 1, 2025
    5.0
    Drive thru was pretty dang fast yo

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 2019 Centennial Blvd?

The drive-through is open Monday to Thursday and Sunday from 8:00 AM to 2:00 AM, and on Friday and Saturday from 8:00 AM to 3:00 AM.

Can I order Taco Bell online for pickup or delivery at the 2019 Centennial Blvd location?

Yes, you can order ahead online or via the mobile app for pickup at the restaurant or have your order delivered.