Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Independence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported poor service, including incorrect orders, rude staff, and long wait times.
Product Quality
There were complaints about the quality of food and drinks, including stale donuts, incorrect drink temperatures, and unsatisfactory breakfast items.
Staff Friendliness
Despite service issues, many customers praised the friendliness of the staff, highlighting positive interactions.
Inconsistency
Customers noted inconsistency in order accuracy and product quality, with some visits being satisfactory while others were disappointing.
Cleanliness
Some reviews mentioned cleanliness issues within the store, impacting the overall experience.
MP
Macon Poland
1 day ago
5.0
Was quick and received what I ordered. Workers were polite and courteous.
TL
teressa long
Dec 30, 2025
1.0
This was ABSURD this Sunday. I walked in, and the cashier was super sweet. There were two blondes, one I think was Kynsley? She was being very loud with the other blonde. They were making inappropriate comments, and my child overheard them and kept repeating it. It was absolutely not okay! I should not have to fear that my children will hear such nonsense in a workplace environment. I understand they’re teenagers, but c’mon!
I’m not usually one to make a silly report 🙄, but this behavior is NOT acceptable.
JP
Jon Powell
Dec 20, 2025
1.0
Drive through service marked my order as iced when I ordered hot. I told the lady I wanted a hot drink, she says "I will get it fixed for you". I pull up to the window, pay and get sent forward to wait because "they are still making my drink". When it finally comes out, the drink is iced. I state again that I wanted a hot beverage. "Lexy" begins to explain to me how they attempted to give me a hot beverage and I refused it. Then continued arguing with me about how I should just accept the iced beverage. I demanded a refund, got attitude from her and walked out. While writing this review, 3 employees come out. They ask what I am waiting for and when I explain the situation, I am asked "then why are you still here?". "Lexy" comes out and shuttles them all inside. "Have a great day sir!"
Great experience. Thank you for making sure I never use this restaurant again, "Lexy".
JP
J P
Nov 16, 2025
5.0
Excellent customer service, conveniently located. We were greeted immediately, fully stocked shelves. Clean, fresh, hot and delicious!
DR
D R
Oct 16, 2025
1.0
Literally the worst donuts ive had. I seriously feel like i can get better donuts at any bakery in NKY. I wish I could post a pic of the donuts I always get from independence dunkin but there terrible. The fact that they sell them for money amazes me how there still in business when donuts are there most popular food item. Lol im done with independence dunkin.
What are the opening hours of Dunkin' in Independence, KY?
Dunkin' in Independence, KY is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead or use delivery services at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or website and enjoy both curbside pickup and delivery services.
What new holiday menu items are available at Dunkin'?
The new holiday menu includes the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location in Independence has a drive-thru service for quick and convenient ordering.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit card payments.
Is free Wi-Fi available at Dunkin'?
Yes, Dunkin' offers free Wi-Fi for customers at this location.
Which nearby pizza restaurants can I visit after grabbing coffee at Dunkin'?
Nearby pizza options include LaRosa's Pizzeria, Donatos Pizza, and Papa Murphy's, perfect for enjoying a meal after your coffee at Dunkin'.
Are there any nearby stores where I can pick up groceries after visiting Dunkin'?
Yes, ALDI USA supermarket and Dollar Tree discount store are nearby and convenient for grocery shopping after your visit to Dunkin'.
What nearby services are available for pet care and automotive needs near Dunkin'?
NKY Animal Care Center offers veterinary services, and AutoZone provides automotive parts and repair, both located near Dunkin'.