Dunkin'

4.1
291 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Independence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2037 Harris Pike, Independence, KY
41051, United States

Hours

Reviews

4.1
291 reviews
5 stars
179
4 stars
42
3 stars
16
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including incorrect orders, rude staff, and long wait times.

Product Quality

There were complaints about the quality of food and drinks, including stale donuts, incorrect drink temperatures, and unsatisfactory breakfast items.

Staff Friendliness

Despite service issues, many customers praised the friendliness of the staff, highlighting positive interactions.

Inconsistency

Customers noted inconsistency in order accuracy and product quality, with some visits being satisfactory while others were disappointing.

Cleanliness

Some reviews mentioned cleanliness issues within the store, impacting the overall experience.
  • MP
    Macon Poland
    1 day ago
    5.0
    Was quick and received what I ordered. Workers were polite and courteous.
  • TL
    teressa long
    Dec 30, 2025
    1.0
    This was ABSURD this Sunday. I walked in, and the cashier was super sweet. There were two blondes, one I think was Kynsley? She was being very loud with the other blonde. They were making inappropriate comments, and my child overheard them and kept repeating it. It was absolutely not okay! I should not have to fear that my children will hear such nonsense in a workplace environment. I understand they’re teenagers, but c’mon! I’m not usually one to make a silly report 🙄, but this behavior is NOT acceptable.
  • JP
    Jon Powell
    Dec 20, 2025
    1.0
    Drive through service marked my order as iced when I ordered hot. I told the lady I wanted a hot drink, she says "I will get it fixed for you". I pull up to the window, pay and get sent forward to wait because "they are still making my drink". When it finally comes out, the drink is iced. I state again that I wanted a hot beverage. "Lexy" begins to explain to me how they attempted to give me a hot beverage and I refused it. Then continued arguing with me about how I should just accept the iced beverage. I demanded a refund, got attitude from her and walked out. While writing this review, 3 employees come out. They ask what I am waiting for and when I explain the situation, I am asked "then why are you still here?". "Lexy" comes out and shuttles them all inside. "Have a great day sir!" Great experience. Thank you for making sure I never use this restaurant again, "Lexy".
  • JP
    J P
    Nov 16, 2025
    5.0
    Excellent customer service, conveniently located. We were greeted immediately, fully stocked shelves. Clean, fresh, hot and delicious!
  • DR
    D R
    Oct 16, 2025
    1.0
    Literally the worst donuts ive had. I seriously feel like i can get better donuts at any bakery in NKY. I wish I could post a pic of the donuts I always get from independence dunkin but there terrible. The fact that they sell them for money amazes me how there still in business when donuts are there most popular food item. Lol im done with independence dunkin.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Independence, KY?

Dunkin' in Independence, KY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.