Dunkin'

4.1
286 reviews
Decked Out Lattes
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Business Details

2037 Harris Pike, Independence, KY
41051, United States
(859) 359-0531
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Independence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2037 Harris Pike, Independence, KY
41051, United States

Hours

Reviews

4.1
286 reviews
5 stars
176
4 stars
42
3 stars
16
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude behavior and long wait times.

Product Quality

Many customers express dissatisfaction with the quality of donuts and food items, citing issues like stale products and incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and items being out of stock, particularly during peak hours.

Cleanliness

Mixed reviews on cleanliness, with some customers noting a dirty environment while others find it clean and well-maintained.

Speed of Service

While some customers appreciate quick service, others report long wait times, especially for drive-thru orders.
  • JP
    J P
    Nov 16, 2025
    5.0
    Excellent customer service, conveniently located. We were greeted immediately, fully stocked shelves. Clean, fresh, hot and delicious!
  • MM
    Mechille Mason
    Oct 19, 2025
    5.0
    My friend and I received great service. We love Dunkin
  • DR
    D R
    Oct 16, 2025
    1.0
    Literally the worst donuts ive had. I seriously feel like i can get better donuts at any bakery in NKY. I wish I could post a pic of the donuts I always get from independence dunkin but there terrible. The fact that they sell them for money amazes me how there still in business when donuts are there most popular food item. Lol im done with independence dunkin.
  • GS
    Glynn Spivey
    Sep 14, 2025
    2.0
    Not sure what the change point has been in the last few months and even more severe in the last several weeks but every time I go it’s at least a 20-30 minute wait…especially if you order any food items. Today, I placed a mobile order 30 minutes PRIOR to arriving at the store. I walk in to pure chaos and angry customers everyone asking for refunds. It seemed like the 20 people or so working had no clue how to actually run the shop. 5 different people asked me what I was waiting for and all said the same thing…were working on it. Finally the first kid that inquired came back over and asked again…he laughed and said oh yea I remember you from an hour ago. I took the food but after we drove off my daughter let me know the order was made wrong. This is the 3rd time in the last 2 months that I’ve ordered the $6 sandwich and been given the $2 wrap. I normally stop by 4-5 times a week but today was it for me. We’ll leave a little earlier from now on and support Bailey Jayne’s in Walton.
  • BR
    brooklyn rose
    Jul 30, 2025
    5.0
    I go to Dunkin at least 4 times a week and ask for the same drink. Dunkin always makes it perfect or is willing to remake it to fit my needs. Without complaint. Thanks Dunkin!!
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Independence, KY?

Dunkin' in Independence, KY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.