Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
274 reviews
5 stars
175
4 stars
49
3 stars
20
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some praised the pizza and other items, others experienced undercooked or incorrect orders.
Atmosphere
The atmosphere received positive feedback, with mentions of a nice outdoor patio and family-friendly environment.
Delivery Timeliness
Delivery experiences varied, with some customers receiving their orders on time while others faced significant delays.
Staff Friendliness
Customer interactions with staff were inconsistent, with some praising friendly service while others reported rudeness.
- ADAbner DavisDec 5, 20251.0Really disappointed with this local Donatos the order was 30 minutes past expected delivery time and when we got the pizza it said it was made over a hour from the time of delivery and the pizza wasn't even warm and we are 10 minutes from the store we really like the pizza but it's a shame the service is so bad
- LMLisa MetzgerNov 21, 20251.0Ordered a create your own hand tossed pizza online for Pickup. Got it home and the crust was completely underdone, doughy and gross. It also seemed to be way overloaded Of with toppings and sauce, which normally I would appreciate, but may have been why the crust didn’t cook all the way. It was super busy Friday night and the pie still wasn’t ready when I arrived (a bit late) to pick it up so I just don’t know if they were rushed trying to get orders out the door but sending customers home with undercooked pies is not the answer.
- TBTiera BennettNov 18, 20255.0The best of the best. Always fresh. Super friendly employees. Atmosphere is super chill.
- NTNancy E TurnerOct 18, 20255.0Pep Duo is the best pizza 🍕 😋. Should definitely be put on menu permanently 😋 👌 🙂
- AGAlvin GoldizenSep 8, 20255.0Love, love edge to edge pepperoni style. Just good pizza! They're wings are really good as well.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 2024 Harris Pike, Independence, KY 41051, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 10:30 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday. It is closed on November 27, 2025.
What services does Donatos Pizza offer for ordering?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their iOS app available on the App Store and Android app available on the Google Play Store.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Donatos Pizza have seating and is it wheelchair accessible?
Yes, Donatos Pizza has seating including outdoor seating, and offers wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby grocery stores or supermarkets near Donatos Pizza?
ALDI USA, a supermarket and grocery store, is located near Donatos Pizza for your shopping needs.
What dessert options are available near Donatos Pizza?
Whit's Frozen Custard, an ice cream shop and diner, is nearby and a great place to enjoy dessert after your meal at Donatos.
What other pizza options are near Donatos Pizza in Independence, KY?
Papa Johns Pizza, a fast food and pizza restaurant, is near Donatos Pizza if you are seeking alternative pizza options in the area.