Buffalo Wild Wings

3.8
1009 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2004 Centennial Blvd, Independence, KY
41051, United States

Hours

Reviews

3.8
1,009 reviews
5 stars
418
4 stars
246
3 stars
154
2 stars
60
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, with many experiencing delays in being seated, taking orders, and receiving food.

Food Quality

Several reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Staff Attitude

Customers noted instances of rude or unhelpful staff, particularly from management, which contributed to negative experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and enjoyed the food when it was prepared correctly.

Management Problems

Frequent complaints about management's lack of responsiveness to issues and poor handling of customer concerns were noted.
  • CS
    chris stoffel
    Nov 2, 2025
    1.0
    Absolutely pathetic. I could understand not getting service if they were busy. They weren’t. We were sat immediately upon walking in. Sat there for 10 minutes watching four people at the counter playing on their phones. Never had anyone walk up tell us to give them a minute or ask for our drinks. Tried calling to speak with a manager, no answer. Will never go there again
  • IS
    Ian Stoffel
    Nov 2, 2025
    1.0
    We sat down for 40 minutes without anyone coming, when we just saw the workers talking doing nothing we decided to leave
  • HC
    Hugh Carey
    Oct 23, 2025
    5.0
    It was a positive experience, good food and good beverages. The beer glasses are shaped well and don’t slip easily. However, and I don’t want to dwell on this too much because I’m not a jerk, the waitresses are chopped. Like, a lot.
  • AR
    Ashley Rouse
    Oct 16, 2025
    1.0
    I honestly don’t know why I keep giving this place a chance time after time. I’ve submitted so many complaints and not ONCE has anyone ever contacted me. I don’t think there is such thing as customer service anymore. With not a whole lot of places to choose from locally it sucks!! Of course tonight I ordered again and they failed to deliver quality food at all. I ordered my son boneless wings with lemon pepper rub, I ordered my daughter Asian zing wings. His were completely naked. I ordered a side of lemon pepper dry rub separately because they never put enough! So I paid for extra and got none! 🤦🏻‍♀️ can’t make this stuff up!! Half of my daughter’s wings are dry chicken. I ordered my husband regular bone in wings spicy garlic all flat, guess what, barely any sauce and NOT all flat that I paid extra for. It’s very frustrating when you spend a decent amount of money on food and it to all be messed up some way some how. I would recommend you drive to either Florence or Ft. Wright because Independence is incompetent!!
  • AA
    Aaron Adams
    Oct 16, 2025
    1.0
    Stay far away from this location unless you don’t mind waiting hours for your takeout food. Gave them another chance after a similar experience a year ago and same result. Order 2 hours in advance if you really want it, particularly on a game day even though they claim that is their specialty.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Independence, KY specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, and on Thursday and Friday, it is open from 11:00 AM to midnight.