McDonald's

3.6
2061 reviews
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Business Details

4000 L And N Turnpike Rd, Horse Cave, KY
42749, United States
(270) 786-1600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4000 L And N Turnpike Rd, Horse Cave, KY
42749, United States

Hours

Reviews

3.6
2,061 reviews
5 stars
792
4 stars
472
3 stars
361
2 stars
147
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and inattentive staff, leading to frustration.

Food Quality

There were numerous complaints about food quality, including cold, overcooked, and incorrect orders, with some customers experiencing health concerns.

Staff Performance

While some employees received praise for their friendliness and hard work, others were criticized for being rude or lazy.

Cleanliness

The cleanliness of the location was inconsistent, with reports of dirty tables and bathrooms.

Management Concerns

Customers expressed dissatisfaction with management practices, including poor scheduling and lack of oversight.
  • IG
    Ian Gordon
    6 days ago
    2.0
    Rubbery Chicken Sandwich and Frier Oil needs to be changed
  • FT
    FASIL TRANSPORTLLC
    Oct 21, 2025
    1.0
    They need good management a lot of peapl work in the front disc we witting for sowers more than two hours they don’t care about people all the people they toking in the desk I’m going to leave the shower now it’s too many people that’s why they don’t work good
  • JM
    Jot Malhans
    Oct 21, 2025
    5.0
    Hard working team. Joe working morning shift at 3:22 , date 21/10/2025. He really represents what is honesty and hardwork.
  • CG
    CDL Guy
    Sep 24, 2025
    1.0
    Went to get quick food. Ordered 4 double cheeseburgers, SUB MAC SAUCE, which is how I order them in pretty much every McDonald's I get them in. They tried to do ADD MAC SAUCE. I said no. Some supervisor told me that they don't SUB anything. I have to PAY for the Mac sauce on my food. Even if they don't put ketchup/mustard on them (the DEFINITION of sub) I have to pay for the mac sauce. I'm NEVER going to this place again, and I'm rethinking my patronage of the entire chain...
  • MC
    Missy Clover
    Sep 17, 2025
    2.0
    Typically a great location but this time was just horrible. Lazy employees just standing around, coffee burned while she was looking at her phone, and none of the syrups were added to the coffee at all. Iced mocha that I paid extra to have 3-4 times the syrup pumps bc I knew the coffee is typically burnt and they proceeded to just not put any at all! If I wanted a cup of nasty burnt swill I would have just made a crappy cup of coffee myself in the gas station for half the price, and it still would have tasted better! Overall just had to throw that cup straight into the trash and will never be getting coffee at this location again. The burgers were tasty and relatively well cooked though
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Horse Cave, KY?

The McDonald's at 4000 L And N Turnpike Rd in Horse Cave, KY is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-through open at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.