McDonald's

3.6
1251 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 North Dr, Hopkinsville, KY
42240, United States

Hours

Reviews

3.6
1,251 reviews
5 stars
454
4 stars
257
3 stars
252
2 stars
102
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and negative interactions with management.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and the presence of homeless individuals.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold or poorly made items.

Drive-Thru Experience

Customers frequently mentioned long wait times and confusion in the drive-thru, leading to frustration.
  • JC
    Joel Combs
    Dec 10, 2025
    4.0
    Went in for the Grinch socks were but the staff very friendly
  • SG
    Shelia Green
    Nov 28, 2025
    5.0
    Good vibes, I stop two or three times a week
  • VV
    vicc
    Nov 20, 2025
    1.0
    Lady in the drive thru acting like the sauce was coming out her paycheck. I made a mobile order and asked for sauce at the window and she was rude as hell mind you I had no problem paying but she was at the window acting like somebody tryna rob them of sauce so unserious.
  • WH
    Wes Hardison
    Nov 11, 2025
    1.0
    It ws cold in the store and the manager was rude
  • KF
    Karen Foree
    Nov 2, 2025
    4.0
    It's nice, but is very busy during the day, sometimes having to wait in the drive thru for quite awhile. I went earlier in the morning and got right thru. Food & service was good. Might be more convenient to order on the app.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Hopkinsville, KY?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.