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McDonald's

3.6
(1257 reviews)

Business Details

502 North Dr, Hopkinsville, KY
42240, United States
(270) 885-0021
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 North Dr, Hopkinsville, KY
42240, United States

Hours

Reviews

3.6
1,257 reviews
5 stars
456
4 stars
258
3 stars
254
2 stars
102
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude or dismissive towards customers.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food prepared improperly.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold or poorly made items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and the presence of homeless individuals.

Management Issues

Customers expressed concerns about management's handling of staff and customer interactions, often citing a lack of professionalism.
  • JJ
    James Crow (Jay)
    Feb 25, 2026
    3.0
    It's McDonald's
  • DV
    Daysha Vaughn
    Feb 21, 2026
    1.0
    Whoever orders from here please be careful; I called earlier today to inform the McDonald’s that they forgot to include my child’s happy meal with delivery and she basically called me a liar. “We have a very experienced person working up front and she wouldnt forget an item. If your delivery driver comes back we will not remake your food.” Well I hate to be the bearer of bad news but you did. I’ve worked for many different McDonald’s locations across the United States and I know damn well it’s not in the company guidelines to argue with customers over whether or not you’re right or wrong. The delivery driver was kind enough to repurchase what you forgot in the bag so you got paid twice for one item received. In my 10 years of working in customer experience I have never had such a disgusting attitude from an employee before. Will never be ordering from here again and will be contacting corporate.
  • RW
    Robin Huff Williamson
    Feb 21, 2026
    4.0
    Nothing is perfect, but it's familiar and the hot spicy chicken sandwich is off the chain!
  • JC
    Joel Combs
    Dec 10, 2025
    4.0
    Went in for the Grinch socks were but the staff very friendly
  • SG
    Shelia Green
    Nov 28, 2025
    5.0
    Good vibes, I stop two or three times a week

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Hopkinsville, KY?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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