McDonald's

3.5
1246 reviews
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Business Details

502 North Dr, Hopkinsville, KY
42240, United States
(270) 885-0021
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 North Dr, Hopkinsville, KY
42240, United States

Hours

Reviews

3.5
1,246 reviews
5 stars
451
4 stars
256
3 stars
252
2 stars
101
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed fresh and well-prepared food, many others complained about cold, poorly made, or incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty restrooms and the presence of homeless individuals inside and outside the restaurant.

Management Issues

Customers expressed concerns about ineffective management, including lack of staff coordination and poor customer service handling.

Inconsistent Experience

The overall experience varied significantly, with some praising friendly service and good food, while others reported frequent mistakes and unprofessional behavior.
  • VV
    vicc
    4 days ago
    1.0
    Lady in the drive thru acting like the sauce was coming out her paycheck. I made a mobile order and asked for sauce at the window and she was rude as hell mind you I had no problem paying but she was at the window acting like somebody tryna rob them of sauce so unserious.
  • WH
    Wes Hardison
    Nov 11, 2025
    1.0
    It ws cold in the store and the manager was rude
  • KF
    Karen Foree
    Nov 2, 2025
    4.0
    It's nice, but is very busy during the day, sometimes having to wait in the drive thru for quite awhile. I went earlier in the morning and got right thru. Food & service was good. Might be more convenient to order on the app.
  • DM
    Dana Maslonka
    Oct 28, 2025
    1.0
    Employee was on his phone while making hamburgers. Floors was super slick place smelled horrible.. Homeless sleeping in the chairs at the table. Drive Thru was long and employees was standing around waiting for the guy on his phone to make the hamburgers and slide them to the front.
  • AH
    Ariana Henderson
    Oct 26, 2025
    1.0
    Ordered L Fry, Xtra salt. Salt packet were thrown ontop of fries. Ordered a L Sth SwTea Lmd, ADD 3 Lemon, NO Ice. Recieved ice and no lemons. Ordered L Crml Frappe, received that in a cup with a split down the side and only 3/4 filled. Coffee spilled out from there into car. Ordered 2 Hot and Spicy McChicken. Recieved them with mayo and lettuce off the side and smeared into wrapper. Ordered 1 Dbl Qtr Cheese, No pickle. Recived that in soggy and falling apart box. Did come with 6 straws for 2 drinks though.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Hopkinsville, KY?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.