Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others reported issues with food preparation and incorrect orders.
Cleanliness
There were conflicting reviews regarding cleanliness; some noted clean dining areas and restrooms, while others reported unsanitary conditions and dirty tables.
Operational Issues
Several customers experienced issues with the restaurant's hours and availability of menu items, leading to frustration.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the cost did not match the quality of food received.
NC
N&N Homestead Channel
2 days ago
2.0
Pretty upset about my recent visit with this Dairy Queen, we went through the drive through because my son was asleep so I tried ordering by the food, but the older lady working the drive through kept cutting me off and then being short and rude with us that we ending up not getting several items and just paid for whatever was already in the computer! We tried explaining that the speaking box was playing not only her voice but other younger woman voice so it kept switching back and forth(or playing both at the same time) when the younger person voice came across it wasn’t obvious that she wasn’t talking to us until the second time but the First Lady got upset. I know it sounds confusing which is why I waited a week to even write this but I can’t get over how disappointing and disorganized this place was. There wasn’t a rush in the line or inside so to be so upset with someone who was trying to ask which person was actually taking the order.
EP
EmoPichu Princess
Oct 8, 2025
5.0
My grandfather said: My wife and I would like to send a shout out to a young lady named KeKe who works at the local Dairy Queen. After getting our order from the counter,we decided to sit outside,but with all the rain we had the tables were wet. I went inside to see if I could get something to dry them off,and without hesitation Keke grabbed supplies and not once,not twice,but three times she went back into the store and got supplies to dry the table. This young lady exhibited true customer service and made our visit very enjoyable. Thank you for making our day a little more pleasant.
MD
Marshall D
Aug 16, 2025
5.0
We normally only get a ice cream cone.
RH
Russell Hayes
Jul 24, 2025
5.0
We enjoy an occasional ice cream or a burger. They cheerfully offer a military discount. Food is nothing fancy, but good.
DE
Dustin Edge
Jul 12, 2025
5.0
Out of all the DQs that I have been too this is by far the best one. Keep up the good work.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Monday to Thursday, it's open from 7:00 AM to 10:00 PM, and on Friday from 7:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru and has both outdoor and indoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, welcomes children, and is wheelchair accessible.
Are there restroom facilities available for customers at Dairy Queen Grill & Chill?
Yes, restroom facilities are available on-site for customers.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, the location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order pickup online via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby restaurants can customers visit around Dairy Queen Grill & Chill?
Nearby restaurants include another Dairy Queen, McAlister's Deli, and Pizza Hut, offering additional dining options in the area.
Where can customers find mobile phone accessories or service near Dairy Queen Grill & Chill?
AT&T stores nearby provide mobile phone accessories and service, convenient for customers in the area.
What are some nearby attractions or services customers might check out when visiting Dairy Queen Grill & Chill?
Nearby you can find Lowe's Home Improvement for home needs, Tennessee Valley Authority park for outdoor activities, and JennieCare Urgent Clinic for medical services.