Business Details
About
Mexican Restaurant
Chipotle Hopkinsville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
162 reviews
5 stars
66
4 stars
16
3 stars
15
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including bland flavors, undercooked rice, and insufficient portions.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and food prep areas being a common complaint.
Customer Service
Customer service experiences varied widely; while some employees were praised for their friendliness, many reviews noted rudeness and lack of professionalism from staff.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect portion sizes.
Management Issues
Reviews indicated a need for better management, with complaints about staff behavior and overall organization in the restaurant.
- JHJeanne Harris5 days ago1.0Night shift manager, and she called two higher people about the maggot found. All they did was refund my money but not my daughters which bought food directly after mine. As I waited for my refund, the manager went on to help other another customer. I told her I had people waiting on me and she said I have customers waiting as if I wasnt a customer. I Loved Chipotles but the Hopkisnville one, never will return.
- BABryant AshbyOct 25, 20252.0They were out of meat and had to wait 15 minutes for them to cut it. After waiting for the meat to be cut they then realized they were out of queso and informed us after our was made that it would be another 20 minutes before the queso would be ready. Steak and queso are two main ingredients in the food offered, customers shouldn’t have to wait for those to be replenished
- CSChristopher StacyOct 20, 20251.0This location is in a serious need of proper management, it’s definitely the filthiest location I’ve ever been to. There was only 1 employee out of the crew that was trying her best to give good customer service. The others looked at you like you were inconveniencing them by coming in and wouldn’t even say a word. The food was ok at best. Do better Chipotle! Won’t be back to this location, I’ll stick with Clarksville.
- ASAiah SankohOct 19, 20255.0I've been coming to this location several times at various hours and I must say this is the most organized, clean and friendly Chipotle I've ever eaten at EVER! On the surface, the staff seems to get along with each other no matter the combination.
- MMMattOct 14, 20251.0Yesterday at 12:36 No chicken, No white rice, No black beans!! Employees were disinterested and not moving with any sense of direction. The steak was cut in strips and large pieces which made it Not like any other chipotle i have ever had. Will NEVER eat here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hopkinsville serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 3100 Fort Campbell Blvd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hopkinsville?
Chipotle is located at 3100 Fort Campbell Blvd, Hopkinsville, KY 42240.
Does Chipotle Hopkinsville offer online ordering?
Yes, you can order online through their website or the Chipotle app for quick and easy ordering.
How can I contact Chipotle Mexican Grill in Hopkinsville?
You can call them at +1 270-632-2973 or email KY.4655.Hopkinsville@chipotle.com for inquiries.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices and using 53 real ingredients without artificial additives.
Are there nearby places where I can get automotive services close to Chipotle Hopkinsville?
Yes, Firestone Complete Auto Care is nearby if you need tire or automotive repairs before or after your meal.
What other fast food restaurants are near Chipotle in Hopkinsville?
Nearby fast food options include Hardee's, Long John Silver's, Wendy's, KFC, Arby's, and Popeyes® Louisiana Kitchen for diverse dining choices.
Are there places nearby where I can get a haircut or grooming services?
Yes, nearby grooming options include Humble Grooming Lounge, Me Time Salon Suites, The Groomery for pet grooming, Xpress Cuts and More, No Loose Ends LLC, and Plush Hair & Beauty.
Can I find nearby shops for gifts or flowers near Chipotle Hopkinsville?
Yes, you can visit Ruffled Willow and It's All Goodies, both flower and gift shops near Chipotle.