Chipotle Mexican Grill

3.2
162 reviews
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About

Mexican Restaurant
Chipotle Hopkinsville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3100 Fort Campbell Blvd, Hopkinsville, KY
42240, United States

Hours

Reviews

3.2
162 reviews
5 stars
67
4 stars
15
3 stars
14
2 stars
17
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and overall quality, with some describing it as bland or improperly prepared.

Cleanliness

Numerous reviews highlighted the restaurant's cleanliness issues, with many describing it as dirty and poorly maintained.

Customer Service

Customer service experiences varied widely, with some praising individual employees while others reported rude behavior and lack of attention from staff.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address cleanliness and food quality concerns.
  • JG
    Jess G
    Dec 18, 2025
    5.0
    My food always comes out correctly and the staff is very polite
  • AA
    Ashley
    Nov 29, 2025
    1.0
    The food items did not appear to be freshly prepared. The portion sizes for the price were quite small. The service was adequate. I would not recommend this location.
  • JH
    Jeanne Harris
    Nov 19, 2025
    1.0
    Night shift manager, and she called two higher people about the maggot found. All they did was refund my money but not my daughters which bought food directly after mine. As I waited for my refund, the manager went on to help other another customer. I told her I had people waiting on me and she said I have customers waiting as if I wasnt a customer. I Loved Chipotles but the Hopkisnville one, never will return.
  • BA
    Bryant Ashby
    Oct 25, 2025
    2.0
    They were out of meat and had to wait 15 minutes for them to cut it. After waiting for the meat to be cut they then realized they were out of queso and informed us after our was made that it would be another 20 minutes before the queso would be ready. Steak and queso are two main ingredients in the food offered, customers shouldn’t have to wait for those to be replenished
  • CS
    Christopher Stacy
    Oct 20, 2025
    1.0
    This location is in a serious need of proper management, it’s definitely the filthiest location I’ve ever been to. There was only 1 employee out of the crew that was trying her best to give good customer service. The others looked at you like you were inconveniencing them by coming in and wouldn’t even say a word. The food was ok at best. Do better Chipotle! Won’t be back to this location, I’ll stick with Clarksville.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hopkinsville serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 3100 Fort Campbell Blvd?

Chipotle is open daily from 10:45 AM to 10:00 PM.