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Brand Certified

Arby's

4.0
(567 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2927 Fort Campbell Blvd, Hopkinsville, KY
42240, United States

Hours

Reviews

4.0
567 reviews
5 stars
246
4 stars
166
3 stars
79
2 stars
34
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and tables, impacting the overall dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly in the drive-thru.
  • TT
    TheQuemiller520
    Feb 11, 2026
    3.0
    Meh. Typically not rude but not friendly fast food service. Employees seemed bothered by my presence. Food met my expectation but no more.
  • NC
    Nicole Claus
    Feb 5, 2026
    5.0
    The drive-thru man was AMAZING! He made sure everything was correct and was incredibly courteous and patient with my somewhat complicated/long order!
  • RL
    Richard LeGrand
    Dec 12, 2025
    2.0
    Disappointing food. For price, not worth it.
  • JB
    John Busch
    Sep 6, 2018
    4.0
    Good food, guy taking orders sounded like he was out of energy and ready to give up on life. Good was good, order was correct and the remodeled store is awesome

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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