McDonald's

3.5
1104 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
932 S Lincoln Blvd, Hodgenville, KY
42748, United States

Hours

Reviews

3.5
1,104 reviews
5 stars
376
4 stars
255
3 stars
207
2 stars
102
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold, soggy, or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and floors.

Staff Attitude

Mixed feedback on staff behavior; while some praised friendly service, others reported rude or unhelpful interactions.

Inconsistent Experience

Customers experienced significant variability in service and food quality, with some visits being satisfactory while others were disappointing.
  • MP
    Machelle Pearman
    Nov 12, 2025
    4.0
    Depending on the time of day, service is better. Faster in the morning and at lunch. Slower in the evening. Food is always the same. Fast food. Fills the spot…far from healthy. Wish they’d bring back salads and grilled chicken options.
  • AA
    aleeah
    Oct 26, 2025
    1.0
    I asked for them to add liquid sugar and they didn’t. I got a cold burrito.
  • AB
    Austin Banks
    Sep 18, 2025
    1.0
    I regularly stop at this McDonald’s on my commute because of its convenient location, but the experience is consistently disappointing. The service is always slow, even when placing a mobile order, and almost every time I’m asked to pull ahead and wait. I typically order a double cheeseburger with extra onions, yet without fail, it arrives with fewer onions than the standard portion. I’ve overlooked this recurring issue in the past, but today was worse than usual — my fries were cold and soggy, and my Diet Coke tasted flat. McDonald’s is known for having the best, crisp fountain sodas, so that was especially frustrating. Despite multiple attempts to provide feedback and request improvements, nothing ever changes at this location. The lack of consistency and care makes this one of the least reliable McDonald’s I’ve visited.
  • KB
    Kaitlyn Blendowski
    Sep 17, 2025
    1.0
    It’s actually ridiculous to make someone wait 15 minutes for 1 hash brown. If you would have told me at the speaker there was a hash brown problem I would have told you to keep it. Thanks, I’m very late 🙂
  • K2
    killigan 27
    Sep 9, 2025
    1.0
    They don't close at 11pm. They clearly close when they feel like it. I showed up at 10:47. Normally I wouldn't go that late, but worked a 14 hour shift and just wanted a cheeseburger and fries. Nobody answered the drive-thru so I pulled around. There was another car at the second window. I stopped at the first. There was someone there, but ignored me. Stayed right around the corner. So I pulled up and waited. The other car, and someone at that window were talking. But, now, it was after 11 so I drove off. That was the last trip I will have. The service has been getting worse at this location for a long time. Calling the main office does nothing. They could care less. In a town with only 3 other fast food chains, they don't need to care, and they clearly don't. McDonald's should move out of Hodgenville and let a customer focused company move in.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Hodgenville, KY?

McDonald's in Hodgenville is open daily from 5:00 AM to 11:00 PM on weekdays and Sunday, with extended hours until 11:30 PM on Friday and Saturday.

When is the drive-thru at McDonald's in Hodgenville open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 1:00 AM on Friday and Saturday.