McDonald's

3.5
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
932 S Lincoln Blvd, Hodgenville, KY
42748, United States

Hours

Reviews

3.5
1,109 reviews
5 stars
381
4 stars
255
3 stars
207
2 stars
102
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.

Food Quality

There were numerous complaints about cold, incorrect, or poorly prepared food items, including missing orders and unsatisfactory freshness.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unhelpful service.

Consistency

The quality of service and food was inconsistent, with some customers noting better experiences during certain shifts.
  • NN
    Narsheguard
    Dec 26, 2025
    5.0
    EDIT: Kristen Hornberger of Mcdonalds emailed me and was incredible. My complaint was addressed and she was nothing but amazing. Review is being updated because, Mcdonalds, you need to keep people like her. 10/10. Just waited 25 minutes for a 3 item order, then hung up on when I (politely) asked for a refund after needing to leave.
  • GB
    Gerald Benjamins
    Dec 9, 2025
    5.0
    Ever thing is all ways great food and s is just the best
  • MP
    Machelle Pearman
    Nov 12, 2025
    4.0
    Depending on the time of day, service is better. Faster in the morning and at lunch. Slower in the evening. Food is always the same. Fast food. Fills the spot…far from healthy. Wish they’d bring back salads and grilled chicken options.
  • AA
    aleeah
    Oct 26, 2025
    1.0
    I asked for them to add liquid sugar and they didn’t. I got a cold burrito.
  • AB
    Austin Banks
    Sep 18, 2025
    1.0
    I regularly stop at this McDonald’s on my commute because of its convenient location, but the experience is consistently disappointing. The service is always slow, even when placing a mobile order, and almost every time I’m asked to pull ahead and wait. I typically order a double cheeseburger with extra onions, yet without fail, it arrives with fewer onions than the standard portion. I’ve overlooked this recurring issue in the past, but today was worse than usual — my fries were cold and soggy, and my Diet Coke tasted flat. McDonald’s is known for having the best, crisp fountain sodas, so that was especially frustrating. Despite multiple attempts to provide feedback and request improvements, nothing ever changes at this location. The lack of consistency and care makes this one of the least reliable McDonald’s I’ve visited.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Hodgenville, KY?

McDonald's in Hodgenville is open daily from 5:00 AM to 11:00 PM on weekdays and Sunday, with extended hours until 11:30 PM on Friday and Saturday.

When is the drive-thru at McDonald's in Hodgenville open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 1:00 AM on Friday and Saturday.