Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.
Food Quality
There were numerous complaints about cold, incorrect, or poorly prepared food items, including missing orders and unsatisfactory freshness.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude or unhelpful service.
Consistency
The quality of service and food was inconsistent, with some customers noting better experiences during certain shifts.
NN
Narsheguard
Dec 26, 2025
5.0
EDIT: Kristen Hornberger of Mcdonalds emailed me and was incredible. My complaint was addressed and she was nothing but amazing. Review is being updated because, Mcdonalds, you need to keep people like her. 10/10.
Just waited 25 minutes for a 3 item order, then hung up on when I (politely) asked for a refund after needing to leave.
GB
Gerald Benjamins
Dec 9, 2025
5.0
Ever thing is all ways great food and s is just the best
MP
Machelle Pearman
Nov 12, 2025
4.0
Depending on the time of day, service is better. Faster in the morning and at lunch. Slower in the evening. Food is always the same. Fast food. Fills the spot…far from healthy. Wish they’d bring back salads and grilled chicken options.
AA
aleeah
Oct 26, 2025
1.0
I asked for them to add liquid sugar and they didn’t. I got a cold burrito.
AB
Austin Banks
Sep 18, 2025
1.0
I regularly stop at this McDonald’s on my commute because of its convenient location, but the experience is consistently disappointing. The service is always slow, even when placing a mobile order, and almost every time I’m asked to pull ahead and wait.
I typically order a double cheeseburger with extra onions, yet without fail, it arrives with fewer onions than the standard portion. I’ve overlooked this recurring issue in the past, but today was worse than usual — my fries were cold and soggy, and my Diet Coke tasted flat. McDonald’s is known for having the best, crisp fountain sodas, so that was especially frustrating.
Despite multiple attempts to provide feedback and request improvements, nothing ever changes at this location. The lack of consistency and care makes this one of the least reliable McDonald’s I’ve visited.
What are the regular dining hours for McDonald's in Hodgenville, KY?
McDonald's in Hodgenville is open daily from 5:00 AM to 11:00 PM on weekdays and Sunday, with extended hours until 11:30 PM on Friday and Saturday.
When is the drive-thru at McDonald's in Hodgenville open?
The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 1:00 AM on Friday and Saturday.
Does McDonald's in Hodgenville offer delivery service, and what are the delivery hours?
Yes, delivery service is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, extending to 12:30 AM on Friday and Saturday.
What types of payment does McDonald's in Hodgenville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's in Hodgenville using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store, or via their online order links.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is one of the available services at this location.
What nearby dining options are available around McDonald's in Hodgenville?
Nearby dining options include Burger King, Hardee's, Subway, Hometown Pizza, and TCBY for ice cream treats, offering variety for visitors.
Are there any nearby grocery or convenience stores near McDonald's in Hodgenville?
Yes, Family Dollar, Save A Lot, Casey's convenience store, and Bluegrass Valero are nearby for your grocery and quick shopping needs.
What nearby services can I find around McDonald's in Hodgenville for medical or health needs?
Nearby health services include Lincoln Way Medical Center, LaRue County EMS, LaRue County Healthy Kids Clinic, and several doctors and nurse practitioners.
Is there free WiFi available at this McDonald's location?
Yes, this McDonald's location offers free WiFi to customers.