Five Guys

4.5
210 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 2515 Wilson Rd. in Highland Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
2515 Wilson Rd., Highland Heights, KY
41076, United States

Hours

Reviews

4.5
210 reviews
5 stars
151
4 stars
36
3 stars
10
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and filling, though some experienced issues with incorrect orders or undercooked items.

Service

While many reviews highlighted friendly and helpful staff, there were complaints about slow service and some negative experiences with management.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the overall dining experience.

Pricing

Several customers felt the prices were high for the value received, with some stating they could find similar food for less elsewhere.
  • SM
    Sarah Matthews
    Nov 29, 2025
    5.0
    It's 5 guys. Nothing better than having nuts to suck on while waiting for your beefy sandwiches.
  • BS
    Briana Sandlin
    Oct 25, 2025
    5.0
    Ronald is what the ticket says he helped me at the register he was so friendly. I saw him helping an older women and he was so sweet too her.
  • TR
    Tom Ross
    Oct 24, 2025
    5.0
    Pleasant
  • RG
    Rylee Grubbs
    Oct 13, 2025
    5.0
    Highly clean great staff and food is always right and great! Would recommend+very clean!
  • DD
    Drew Dilsworth
    Oct 4, 2025
    1.0
    Full lazy employees that close early. Never have bacon, food is cooked mid - and I would know, I’ve worked at five guys before lol. Manager told a customer “you’re aware we close in 20 minutes?” lol ya girl you could make their order happen if you tried. So stop singing on the line instead of cooking and do your job cuz there’s minutes on the board still. Absolutely earned this 1 star.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.