Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2515 Wilson Rd. in Highland Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.5
206 reviews
5 stars
148
4 stars
36
3 stars
10
2 stars
4
1 star
8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Food Quality
The food, particularly the burgers and fries, received high marks for taste and portion size, although some reviews noted inconsistencies in food preparation.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Several customers expressed that the prices were high relative to the value received, with some feeling that the cost did not justify the food quality.
Atmosphere
The atmosphere was generally described as pleasant, though some customers noted issues with temperature and music volume.
- BSBriana SandlinOct 25, 20255.0Ronald is what the ticket says he helped me at the register he was so friendly. I saw him helping an older women and he was so sweet too her.
- TRTom RossOct 24, 20255.0Pleasant
- RGRylee GrubbsOct 13, 20255.0Highly clean great staff and food is always right and great! Would recommend+very clean!
- RSRonan SwimOct 9, 20255.0I love five guys This one is no exception
- DDDrew DilsworthOct 4, 20251.0Full lazy employees that close early. Never have bacon, food is cooked mid - and I would know, I’ve worked at five guys before lol. Manager told a customer “you’re aware we close in 20 minutes?” lol ya girl you could make their order happen if you tried. So stop singing on the line instead of cooking and do your job cuz there’s minutes on the board still. Absolutely earned this 1 star.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Highland Heights accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Highland Heights?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I customize my order at Five Guys?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Does Five Guys provide gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls, but cross-contamination is possible. Buns, hot dogs (Canada only), and some condiments contain gluten. Please consult their allergen information for details.
How can I order from Five Guys Highland Heights online?
You can view the menu and order online via their website or mobile app. Links are available for both Apple and Android devices.
What payment methods are accepted at Five Guys Highland Heights?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What nearby restaurants can I visit along with Five Guys in Highland Heights?
Nearby dining options include Smashburger, Donatos Pizza, Toppers Pizza, Jimmy John's, Chipotle Mexican Grill, Whit's Frozen Custard, Frisch's Big Boy, and Starbucks.
Are there nearby services for health and wellness near Five Guys?
Yes, options include Robin's Nest Wellness Skin Spa, NovaCare Rehabilitation, Dental BLU, Bowling Chiropractic Center, Tapp Into Chiropractic, and multiple doctors like St Elizabeth Physicians and Nicholas T. Gates.
Where can I find local amenities like gas stations and auto services near Five Guys?
Nearby amenities include Midwest Gas, BP gas station and convenience store, Mr Spotless Car Wash, and Locksmiths.