Wendy's

3.8
794 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1961 Us Highway 41 N, Henderson, KY
42420, United States

Hours

Reviews

3.8
794 reviews
5 stars
318
4 stars
214
3 stars
141
2 stars
48
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and inaccurate orders, leading to frustration.

Food Temperature

Many reviews mentioned cold or poorly prepared food, including soggy fries and cold sandwiches.

Cleanliness

While some customers noted cleanliness, others reported issues with dirty surfaces and a gnat infestation.

Staff Friendliness

Despite negative experiences, several reviews highlighted friendly and hardworking staff.
  • SS
    Shelby
    Nov 26, 2025
    1.0
    All i wanted was some damn spicy chicken nuggets and they tell me they are only taking cash at the moment, that’s fine whatever Tell me why i sat in line for over 20 minutes and then my chicken nuggets were neither spicy nor hot French fries were soggy and cold Workers were nice but this isn’t the first time I’ve been to the Wendy’s here and had this type of experience, it’s getting a bit ridiculous
  • AA
    Amanda
    Nov 24, 2025
    3.0
    My boyfriends burgers were old
  • DG
    Dee G
    Oct 31, 2025
    1.0
    The drive thru attendant was very rude. Took my sandwich order but didn't let me complete my order before she told me the total. She acted like it was a chore to add the fries and drink. Needless to say my sandwich was made incorrectly and she was just as bad at the pick up window.
  • JC
    Janene Crooks
    Oct 31, 2025
    5.0
    Beautiful place
  • JA
    Jenni Arndell
    Oct 8, 2025
    1.0
    All around terrible. I placed an order via mobile, and I arrived within 5 minutes of placing the order. I upgraded my fries to a large freiws no salt. Received an ice cold junior fry with salt. My chicken blt was cold, cheese not even melted. My nuggets were hard as a rock and ice cold. So I called, hoping on my way home from work later this evening they'd actually give me a hot meal THAT I CAN EAT THAT I ALREADY PAID FOR. Asked to speak to a manager, whoever was on the phone REFUSED to let me speak to a manager. Asked if I even had my receipt, when I informed her multiple times before it was a mobile order so yes I do. Wouldn't give me her name or wouldn't take mine. Would barely answer me, was to busy laughing with a worker. Im all around annoyed. Like I work for my money, just like you, I don't like having to throw away food that I paid for, because it was cold. The only thing correct that I ordered was my frosty. Like come on you all. Do better. It wasn't even busy. No one was there in the parking lot

Frequently Asked Questions About Wendy's

Is Henderson 3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Henderson?

The drive-thru is open daily from 6:30 AM to midnight.