Wendy's

3.8
791 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1961 Us Highway 41 N, Henderson, KY
42420, United States

Hours

Reviews

3.8
791 reviews
5 stars
317
4 stars
214
3 stars
140
2 stars
48
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

There were mixed reviews on food quality; while some enjoyed hot and fresh meals, others received cold or poorly prepared food.

Staff Attitude

Customer experiences varied widely regarding staff attitude, with some praising friendly service while others reported rudeness and lack of care.

Cleanliness

The cleanliness of the restaurant was inconsistent; some customers noted clean facilities, while others reported dirty surfaces and a gnat infestation.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect or incomplete orders.
  • DG
    Dee G
    Oct 31, 2025
    1.0
    The drive thru attendant was very rude. Took my sandwich order but didn't let me complete my order before she told me the total. She acted like it was a chore to add the fries and drink. Needless to say my sandwich was made incorrectly and she was just as bad at the pick up window.
  • JC
    Janene Crooks
    Oct 31, 2025
    5.0
    Beautiful place
  • KB
    Karri Brockman
    Oct 8, 2025
    5.0
    Did the drive thru. Staff was very nice & food was delicious!
  • JA
    Jenni Arndell
    Oct 8, 2025
    1.0
    All around terrible. I placed an order via mobile, and I arrived within 5 minutes of placing the order. I upgraded my fries to a large freiws no salt. Received an ice cold junior fry with salt. My chicken blt was cold, cheese not even melted. My nuggets were hard as a rock and ice cold. So I called, hoping on my way home from work later this evening they'd actually give me a hot meal THAT I CAN EAT THAT I ALREADY PAID FOR. Asked to speak to a manager, whoever was on the phone REFUSED to let me speak to a manager. Asked if I even had my receipt, when I informed her multiple times before it was a mobile order so yes I do. Wouldn't give me her name or wouldn't take mine. Would barely answer me, was to busy laughing with a worker. Im all around annoyed. Like I work for my money, just like you, I don't like having to throw away food that I paid for, because it was cold. The only thing correct that I ordered was my frosty. Like come on you all. Do better. It wasn't even busy. No one was there in the parking lot
  • KM
    Kevin Morgan
    Sep 25, 2025
    1.0
    I pulled to the drive thru for a spicy chicken sandwich and 4pc nugget. When I went to pay, I exhanged pleasantries with the woman taking my payment. That's when she tells me she is decoding what laws to change. I asked her to explain and she said that she changed the laws so a President could be sued and now she was changing the law so a sitting president violating international law could be removed, immediately. I remarked "That's not going to happen" and she became argumentative! When I got to the lick up window, I told the mgr...who acted as if she didnt care. Her reply was "I'll tell her." As she kept shoving 3 bags of food in my car and a large drink. After I got on the highway, I realized she gave me another customer's order! How does Wendy's stay in business?

Frequently Asked Questions About Wendy's

Is Henderson 3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.