Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
There were mixed reviews on food quality; while some enjoyed hot and fresh meals, others received cold or poorly prepared food.
Staff Attitude
Customer experiences varied widely regarding staff attitude, with some praising friendly service while others reported rudeness and lack of care.
Cleanliness
The cleanliness of the restaurant was inconsistent; some customers noted clean facilities, while others reported dirty surfaces and a gnat infestation.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect or incomplete orders.
DG
Dee G
Oct 31, 2025
1.0
The drive thru attendant was very rude. Took my sandwich order but didn't let me complete my order before she told me the total. She acted like it was a chore to add the fries and drink. Needless to say my sandwich was made incorrectly and she was just as bad at the pick up window.
JC
Janene Crooks
Oct 31, 2025
5.0
Beautiful place
KB
Karri Brockman
Oct 8, 2025
5.0
Did the drive thru. Staff was very nice & food was delicious!
JA
Jenni Arndell
Oct 8, 2025
1.0
All around terrible. I placed an order via mobile, and I arrived within 5 minutes of placing the order. I upgraded my fries to a large freiws no salt. Received an ice cold junior fry with salt. My chicken blt was cold, cheese not even melted. My nuggets were hard as a rock and ice cold. So I called, hoping on my way home from work later this evening they'd actually give me a hot meal THAT I CAN EAT THAT I ALREADY PAID FOR. Asked to speak to a manager, whoever was on the phone REFUSED to let me speak to a manager. Asked if I even had my receipt, when I informed her multiple times before it was a mobile order so yes I do. Wouldn't give me her name or wouldn't take mine. Would barely answer me, was to busy laughing with a worker. Im all around annoyed. Like I work for my money, just like you, I don't like having to throw away food that I paid for, because it was cold. The only thing correct that I ordered was my frosty. Like come on you all. Do better. It wasn't even busy. No one was there in the parking lot
KM
Kevin Morgan
Sep 25, 2025
1.0
I pulled to the drive thru for a spicy chicken sandwich and 4pc nugget. When I went to pay, I exhanged pleasantries with the woman taking my payment. That's when she tells me she is decoding what laws to change. I asked her to explain and she said that she changed the laws so a President could be sued and now she was changing the law so a sitting president violating international law could be removed, immediately. I remarked "That's not going to happen" and she became argumentative!
When I got to the lick up window, I told the mgr...who acted as if she didnt care. Her reply was "I'll tell her." As she kept shoving 3 bags of food in my car and a large drink.
After I got on the highway, I realized she gave me another customer's order!
How does Wendy's stay in business?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Henderson, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Henderson, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 826-1327.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Henderson 3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Henderson, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Henderson?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available through the Wendy's app and website where you can enter your address to check availability.
Can I order breakfast at Wendy's in Henderson?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides accessible via the app or website.
How can I contact the Henderson Wendy's for questions or feedback?
You can call (270) 826-1327 directly or reach Customer Care through their website for feedback and live chat support.
Which payment methods are accepted at this Wendy's?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
Are there options for dine-in and drive-thru at this Wendy's?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I view the full menu and pricing for this Wendy's?
Visit the Wendy's menu website or app to see prices and menu options for this location.
Which nearby fast food restaurants are close to Wendy's in Henderson?
Nearby fast food options include Taco John's, Grandy's, Rally's, and Taco Bell.
Are there nearby hotels if I need accommodation near Wendy's Henderson?
Yes, the Arrowhead Lodge, Envi Boutique Hotel, and Super 8 motels are nearby accommodations.
What other amenities can customers find near Wendy's on US Highway 41 N?
Customers can find conveniences like Norris Ace Hardware, Thorntons gas station, U.S. Bank, and car rentals from Enterprise nearby.