Subway

3.8
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Henderson Subway® Restaurant at 177 N Garden Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
177 N Garden Mile Rd, Henderson, KY
42420, United States

Hours

Reviews

3.8
248 reviews
5 stars
105
4 stars
62
3 stars
35
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and lack of attention to customer requests.

Service Speed

Several customers expressed frustration with slow service, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about freshness and incorrect preparation.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned unsanitary practices by staff.
  • BR
    Bonnie Rupsch
    6 days ago
    5.0
    Called ahead to order after making a mistake trying to order online. Young lady who answered phone was very cordial, very coherent, and very patient. When I picked up my sandwich, young lady at window was same—friendly, polite. Whoever made my sandwich deserves a medal. It may be one of the best, most perfectly made Subway sandwiches I’ve had in years. Usually the tomato is against the bread which makes it soggy. Whoever made my sandwich, place the tomato on the inside away from the bread— thank you very much; I hate soggy bread. Also, all the vegetables were neatly stacked and lined up and were not skimpy nor slimy, which sometimes vegetables at Subways can be— I’ve eaten at Subways all over in multiple states. This sandwich was perfect!
  • BH
    Britney Harper
    Dec 20, 2025
    1.0
    So I pulled up to subway was going to order me a tuna sub now dont get me wrong yes our car is a little loud so after a few minutes the lady that was taking our order got rude and said can you pull around to the window , we did just that and when she came to the window she greeted me by raising her voice at me i proceeded to to ask for her managers name and saw her name on her tag her name was Dena so after I drove off I called to ask to talk to the manager and she put some girl name sierra on the phone that didn’t even sound professional and sounded like a child! Needless to say I never got my food! Like wow just very rude you never know what someone is going through be kind and if you are employed in customer service this is unacceptable
  • AS
    Anthony Smith
    Dec 11, 2025
    4.0
    It was ok not great....could barely hear the employee.
  • RK
    Rayanna Kincaid
    Nov 28, 2025
    1.0
    I got a doordash delivery I asked for no pizza sauce since it was a option, it with pizza sauce no biggie it happens can't eat it though, I ordered again a few days later this time I call after I place the order to make sure. Told me they already made it basically said yea we put it on there don't care already made it take it how it is. I work in food and this is so lazy and unprofessional if you mess up a order you remake you have no idea what people can be allergic to. Especially if they paid for it.
  • FS
    Frances Stevens
    Nov 3, 2025
    5.0
    Accidently ordered at this location online. It was further to drive but worth it. The sandwiches were made perfectly 👌The inside was very clean.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 177 N Garden Mile Rd, Gardenside S/C, Henderson, KY 42420, USA.

What are the opening hours for this Subway location?

This Subway restaurant is open daily from 9:00 AM to 10:00 PM.