Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Henderson, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2150 U.s. Highway 60 East for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,158 reviews
5 stars
470
4 stars
259
3 stars
176
2 stars
83
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive ordering systems, and inconsistent service quality.
Food Quality
Many reviews highlighted problems with food temperature, freshness, and order accuracy, with several customers receiving cold or incorrect items.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers experiencing rude service and others praising helpful employees.
Operational Problems
Numerous customers noted broken ordering screens and issues with the mobile app, leading to frustration and delays.
Positive Experiences
Despite the issues, some customers enjoyed the food and service, particularly praising specific items like shakes and burgers.
- JBJason BradleyDec 26, 20251.0Recently visited here to get a drink and was asked to do a survey. The girl sent something from her phone something to do with tickets or something to complete the survey and along with that these pics popped up as well. Maybe look into it.
- JFJeremy FarmerOct 31, 20251.01 HOUR WAIT!!! FOR 3 ITEMS!!!!! That’s all I’ll say.
- COChelsea OliverOct 18, 20252.0I've worked in restaurants and kitchens for 20 years. The main expectation anyone should have from any establishment that serves hot food is for the food to come to you....hot. It's usually a 15-20 minute wait for food when we've ordered, whether busy or not, and the food always arrives luke warm on a good day. 15-20 minute ticket times is standard for a casual sit down restaurant, not fast food. Order accuracy is hit and miss. Also, if you're going to charge patrons for sauces, you should probably make sure the sauces make it into the bag. I've had to step into the doorway of the kitchen to get the sauces I was charged for - but seriously, charging for marinara sauce for mozzarella sticks? The service has been hit or miss. Some days great, other days it's incredibly lacking. We've gone when it's been slow and left because no one answered the call button. Honestly, the fact that we havent ever been given hot fresh food is the reason why we won't be coming back. Yes, ypu can taste when fries are old, and we honestly have no idea what fresh sonic fries taste like since this location hasnt ever served them to us.
- CCChristina CossittOct 10, 20254.0Good food!! Some of the screens don't work though..
- AHAaron HOct 8, 20252.0It's usually a struggle when I take the chance on Sonic but this time was really bad. While the service was fast and the staff pleasant the food was even more rough than usual. The burger I got was thrown together in a way that suggested the person making it was angry. The onion rings were objectively horrifying. Bits of burnt and crumbling onions that looked like the bottom of an old bag. Another regretful Sonic experience.